Client Relations Professional
4 days ago
About the Role
This Customer Service Representative role at LH Global Consulting is an excellent opportunity for individuals who enjoy working in a fast-paced environment and interacting with clients to resolve their queries and concerns. As a key member of our tax and accounting office team, you will be responsible for delivering exceptional client service, providing administrative support, and contributing to the overall success of the office.
Key Responsibilities:
- Deliver outstanding client service by responding promptly to inquiries, addressing concerns, and resolving issues in a professional and courteous manner.
- Manage client interactions via phone, email, and in-person, maintaining a high level of professionalism and confidentiality.
- Prepare and maintain accurate records and documentation, adhering to regulatory requirements and internal procedures.
- Collaborate with the tax and accounting team to ensure seamless support and services for clients.
- Stay up-to-date with industry developments and best practices to enhance client knowledge and satisfaction.
Requirements:
- High school diploma or equivalent (some college coursework preferred).
- 1-2 years of experience in customer service, preferably in a tax, accounting, or finance environment.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Proficient in Microsoft Office Suite and office equipment.
Salary Range: $35,000 - $45,000 per year, depending on experience.
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