Food Service Operations Manager

3 weeks ago


Minneapolis, Minnesota, United States Sodexo Full time
Job Summary

Sodexo is seeking a highly skilled Food Service Manager 2 to lead our team at M Health Fairview Southdale Hospital in Edina, MN. As a key member of our healthcare operations team, you will be responsible for delivering exceptional patient dining experiences and driving business growth.

Key Responsibilities
  • Evaluate and develop service levels for the overall Patient Services Program to exceed patient and customer satisfaction.
  • Oversee Sodexo's Patient Dining Program and daily meal rounding, including service recovery.
  • Collaborate with clinical, food service, and interdisciplinary teams to enhance the patient experience.
  • Perform tray assessments to ensure food quality and presentation and tray accuracy.
  • Exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.
  • Perform management functions, including direct supervision of hourly associates, employee development, and retention.
  • Develop and maintain client and customer relationships.
Requirements
  • Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies.
  • Passion for our patients and customers to ensure our Sodexo CARES behaviors are followed daily.
  • Knowledge of nutrition and specialized diets.
  • Experience with oversight of diet offices.
  • Strong management skills, preferably in healthcare.
What We Offer

Sodexo offers a comprehensive benefits package, including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs, tuition reimbursement, and health and wellness programs.



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