Costco Lead Generator

4 weeks ago


Thousand Palms, California, United States General Air Conditioning and Plumbing Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Costco Lead Generator. As a key member of our General Air Conditioning and Plumbing team, you will be responsible for generating leads for air conditioning and heating replacement estimates within Costco Warehouses.

Key Responsibilities:

  • Engage with Costco members to determine their interest and needs in receiving a no-cost, no-obligation HVAC system replacement estimate.
  • Ask and answer member questions regarding the Costco Lennox HVAC Program.
  • Submit member information to the Costco Program Manager to schedule an estimate.
  • Ensure exceptional client satisfaction consistent with General Air's and Costco's mission and values.
  • Provide friendly and energetic assistance to members.
  • Attend company meetings and training at General Air's office.

Requirements:

  • Self-starter with excellent customer service skills.
  • Ability to operate a smartphone and tablet.
  • Willingness to travel out of town for training.
  • Basic and/or advanced trade experience preferred.
  • Possess excellent interpersonal communication skills.
  • Able to work independently and as part of a team.

Education and Experience:

  • GED or High School Diploma required.
  • Minimum 2 years of sales or customer service experience required.
  • Current valid state driver's license required.

Commitment to Diversity:

General Air Conditioning and Plumbing is an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce. We recognize that a diverse staff is an integral part of a successful and ethical business.


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