Service Director
2 weeks ago
At Atelier Crenn, we are driven by our core values of humanity, sustainability, artistry, and equity. Our mission is to create exceptional culinary experiences that challenge conventions while prioritizing the well-being of our planet. We strive to foster an inclusive environment, from our suppliers to our team members, and are committed to equal opportunities for all applicants.
Key ResponsibilitiesService- Assist in researching guests prior to dinner service, utilizing online platforms and social media.
- Verify reservations and assign tables to hosts.
- Print reservation reports and guest tickets for service meetings.
- Support the reservationist with email, phone calls, and other requests as needed.
- Maintain high standards of service and adhere to the Service Manual.
- Ensure the restaurant's cleanliness and organization tasks are completed by FOH staff.
- Control lighting, background music, and ambiance to create a welcoming atmosphere.
- Address guest complaints and update food, beverage, and service training plans for staff.
- Assist with inventory and ordering of supplies, including menu collateral and POS paper products.
- Attend food and beverage training classes to coach other managers on training techniques.
- Lead FOH staff during opening and closing duties, providing direction, coaching, and leadership.
- Maintain thorough knowledge of service standards, menu descriptions, and Crenn philosophy.
- Meet with the kitchen team daily to discuss menu changes.
- Be present on the floor during service and provide wine pairing recommendations.
- Encourage and mentor FOH staff to enhance their skills and knowledge in wine selections and philosophy.
- Support all FOH staff in various service aspects.
- Act as a liaison between FOH and the Chef, communicating guest information and preferences.
- Develop strategic plans for optimized productivity and efficiency.
- Review and improve organizational effectiveness by developing processes, overseeing employees, and creating a motivated work environment.
- Uphold standards of excellence and seek opportunities for expansion and growth.
- Provide guidance and feedback to help others strengthen specific knowledge and skill areas.
- Conduct regular reviews of FOH employees and maintain healthy relationships with providers.
- Ensure proper training of new hires and maintain good customer and public relations within the community.
- Communicate pre-training information to new employees and provide access to training materials and expectations.
- Participate in conducting the beverage inventory.
- Consult with the Chef de Cuisine regarding menu changes and verbiage.
- Maintain menu cleanliness and update menu descriptions and training.
- Provide menu descriptions for all dishes and ensure allergy modifications are available daily.
- Familiarize and assist with updating wine lists and wine pairing takeaways.
- Attend daily meetings and discuss menu, guest information, and service issues.
- Respond to communication within 72 hours of the original date of inquiry.
- Attend manager meetings, prepared with talking points, maintenance issues, and other concerns in a respectful and professional manner.
- Review FOH labor schedules and ensure labor numbers fit within the budget.
- Check daily to ensure employees have proper clock-in, clock-out, and breaks.
- Assist during closing shifts to fill out the tip calculator.
- Train staff on basic safety procedures for the DOH in California.
- Assign tasks to FOH staff to maintain regular cleaning procedures.
- Ensure proper sanitation and personal hygiene are maintained.
- Provide feedback on employee performance.
- Perform employee evaluations and provide a succession and training program.
- Direct team members in accurate time-keeping and time-clock practices and policies.
- Ensure the company's culture and core values are translated to all employees.
- Reflect the Atelier Crenn mission statement and demonstrate a positive attitude and energy in front of the team.
- Represent Atelier Crenn professionally through personal appearance, communication, and respect for others.
- Strive to exceed all standards and demonstrate ownership of job responsibilities.
- Act with integrity, honesty, and knowledge, working towards achieving personal fulfillment.
- Demonstrate a good attitude by working collaboratively with colleagues to identify positive solutions to problems or issues.
- Take responsibility for maintaining a clean, neat, and orderly work environment.
- Use equipment, supplies, and other materials with a focused effort to reduce waste and increase safety.
- Welcome suggestions and new ideas as an opportunity to learn, grow, and improve services.
- Anticipate and respond to guests' needs in a respectful and timely manner.
- Strive to establish a benefit for our guests, each other, the restaurant, and the overall industry into the future.
- Demonstrate a determined commitment to service standards for all positions in the front of the house.
- Remember names and faces of regular guests and greet them by name.
- Provide a high level of service to all guests.
- Direct staff through modeling performance on the floor.
- Maintain extensive knowledge of wine and wine pairing.
- Knowledge of the menu and its nuances to help guests with restrictive diets.
- Possess a passive ego to address guest complaints without escalating the situation.
- Empathize with staff members and help them develop to their next level.
- View the restaurant with the same goals as the owner/operators.
- Foster teamwork and motivate teams to sustain exceptional levels of performance.
- Take on any role in the FOH at any time for the overall success of the team.
-
Division Director of Client Services
2 weeks ago
San Francisco, California, United States Social Service Staffing & Recruiting, Inc. Full timeJob SummaryThe Division Director of Client and Clinical Services is a key leadership position responsible for overseeing the agency's client services and practice model. This role requires a strategic thinker who can implement and guide initiatives for mental health, harm reduction, and case management practice.Key Responsibilities:Develop and implement...
-
San Francisco, California, United States Social Service Staffing & Recruiting, Inc. Full timeJob Title: Division Director of Client and Clinical ServicesWe are seeking a highly experienced and skilled Division Director to lead our Client and Clinical Services division. This role is responsible for overseeing the agency's client services and practice model, as well as its youth leadership model.The successful candidate will have a strong background...
-
Service Director
4 weeks ago
San Francisco, California, United States Atelier Crenn Full timeAbout Atelier CrennAtelier Crenn is a culinary experience that challenges convention with a planet-first mindset. We are guided by our values of humanity, sustainability, artistry, and equity. Our mission is to create an exceptional dining experience that exceeds our guests' expectations.Job SummaryWe are seeking a highly skilled and experienced Service...
-
Service Director
3 weeks ago
San Francisco, California, United States Swickard Auto Group Full timeService Manager Job DescriptionAt Swickard Auto Group, we're seeking a highly skilled Service Manager to optimize our service department's performance and deliver exceptional customer experiences. As a key member of our team, you'll be responsible for driving sales and profit objectives, maintaining good employee relationships, and ensuring seamless service...
-
Director of Resident Services
3 weeks ago
San Francisco, California, United States 2LIFE COMMUNITIES Full timeJob Title: Director of Resident ServicesAt 2Life Communities, we are seeking a highly skilled and compassionate Director of Resident Services to join our team. As a key member of our leadership team, you will be responsible for overseeing and participating in the development and delivery of support services and engaging programs for all residents.Key...
-
Facilities Services Director
2 weeks ago
San Francisco, California, United States Judicial Branch of California Full timeDirector of Facilities ServicesThe Judicial Council of California seeks a highly skilled and experienced Director to lead its Facilities Services office. As a key member of the Council's leadership team, the Director will be responsible for the strategic planning, management, and oversight of the Council's facilities operations and capital construction...
-
Director of Peptide Chemistry Research
4 weeks ago
San Francisco, California, United States Johnson Service Group Full timeJob Title: Director, Peptide Chemistry R&DJohnson Service Group is seeking a highly skilled Director, Peptide Chemistry R&D to lead our Peptide Research Department in San Francisco.Job Summary:The Director of Peptide R&D will oversee the Peptide Research Department, ensuring high-quality work and strategic leadership. This role requires scientific...
-
Director of Customer Services
3 days ago
San Francisco, California, United States BARTCA Full timeJob Title: Director of Customer ServicesJoin BARTCA as a Director of Customer Services and take on a challenging role that requires strategic thinking, leadership, and a passion for delivering exceptional customer experiences.Job SummaryWe are seeking a highly experienced and skilled Director of Customer Services to lead our customer service team. As a key...
-
Health Services Director
4 weeks ago
San Francisco, California, United States Oakmont Senior Living Full timeJob Title: Health Services DirectorAt Oakmont Senior Living, we are seeking a highly skilled and compassionate Health Services Director to join our team. As a licensed nurse, you will be responsible for coordinating resident care and medication management under the medical direction and supervision of the residents' attending...
-
Medical Staff Services Director
2 weeks ago
San Francisco, California, United States Nuwest Group Full timeJob Title: Director - Medical Staff ServicesWe are seeking a highly skilled and experienced Director of Medical Staff Services to join our team at NuWest Group. As a Director of Medical Staff Services, you will be responsible for overseeing the medical staff services department and ensuring that all medical staff are properly trained and equipped to provide...
-
Valuation Services Director
3 days ago
San Francisco, California, United States Colliers International Full timeJob SummaryWe are seeking a highly experienced Valuation Services Director to join our team at Colliers International. As a key member of our valuation services team, you will be responsible for providing top-tier valuation services to our clients, including financial reporting, tax valuation, and advisory services.Key Responsibilities:Manage and provide...
-
Director of Food Services
4 days ago
San Francisco, California, United States Pyramid Consulting, Inc Full timeJob Opportunity: Director, Food ServicesJob Summary: We are seeking a highly skilled and experienced Director, Food Services to lead our food services operations. The successful candidate will be responsible for managing day-to-day operations, overseeing the recruitment and development of talent, and ensuring performance management guidelines and...
-
Cloud Services Director
2 weeks ago
San Francisco, California, United States Kinect Full timeDirector of Client ServicesWe are seeking a seasoned Director of Client Services to lead our client relationships and drive service delivery excellence. As a key member of our team, you will be responsible for overseeing client interactions, managing service delivery teams, and collaborating with internal stakeholders to ensure client goals are met.Key...
-
Cloud Services Director
4 weeks ago
San Francisco, California, United States Kinect Full timeDirector of Client ServicesWe are seeking a seasoned Director of Client Services to lead our client relationships and drive exceptional service delivery. As a key member of our team, you will oversee client interactions, manage service delivery teams, and collaborate closely with internal teams to ensure client goals are met.Key Responsibilities:Client...
-
Client Service Director
3 weeks ago
San Francisco, California, United States Kennedy Jenks Consultants Full timeJob Title: Client Service DirectorKennedy Jenks Consultants is seeking a seasoned Client Service Director to lead our thriving Public and Private sector water and wastewater practice throughout the US. As a key member of our dynamic engineering practice, you will be responsible for growing our business through strong client relationships, team building, and...
-
Tax Services Director
2 weeks ago
San Francisco, California, United States KPMG Full timeJob Title: Managing DirectorAt KPMG, we are seeking a seasoned Managing Director to join our Closely Held Business/Family Office Tax Services Organization.Key Responsibilities:Grow KPMG's Closely Held Business/Family Office tax practice, both locally and nationally.Provide strategic, operational, and financial guidance to family offices.Direct tax compliance...
-
Regional Director of Perioperative Services
3 weeks ago
San Francisco, California, United States KA Recruiting Inc. Full timeRegional Director of Perioperative Services OpportunityKA Recruiting Inc. is seeking a highly skilled and experienced Regional Director of Perioperative Services to lead our team in Northwest Washington.Key Responsibilities:24-hour accountability for clinical care in surgical areasBudget development and evaluationLeadership for decision supportOversight of...
-
Facilities Services Director
1 month ago
San Francisco, California, United States Front Porch Full timeJob SummaryFront Porch is seeking a highly skilled and experienced Facilities Services Director to oversee the maintenance and operation of our facilities. The successful candidate will be responsible for ensuring the effective management of building maintenance, plant operation, project management, housekeeping/laundry services, and safety of the...
-
Health Services Director, LVN
16 hours ago
San Francisco, California, United States Oakmont Senior Living Full timeJob Title: Health Services Director, LVNAt Oakmont Senior Living, we are seeking a highly motivated and experienced Health Services Director, LVN to join our team. As a key member of our healthcare team, you will be responsible for coordinating resident care and medication management under the medical direction and supervision of the residents' attending...
-
Program Director
3 days ago
San Francisco, California, United States Progress Foundation Full timeJob Title: Program Director - AvenuesProgress Foundation is seeking a highly skilled and experienced Program Director to lead our mental health services team at Avenues in San Francisco, CA.Job Summary:The Program Director will be responsible for overseeing all operations of the program, ensuring compliance with Progress Foundation policies and procedures,...