Automotive Service Advisor
1 week ago
Job Title: Automotive Service Advisor
Job Summary:
Brakes Plus is seeking a highly motivated and experienced Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the overall success of our business.
Responsibilities:
- Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Work closely with the service team to ensure efficient and effective service delivery, meeting customer expectations, and maintaining high-quality standards.
- Develop and maintain strong relationships with customers, building trust, and ensuring customer loyalty.
- Participate in ongoing training and development to stay up-to-date with industry knowledge, best practices, and company policies.
- Contribute to the achievement of business objectives, including sales, customer satisfaction, and employee engagement.
Requirements:
- Minimum 2 years' experience in a service advisor or related role.
- Proven track record of providing exceptional customer service and resolving customer complaints.
- Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Ability to work in a fast-paced environment, prioritizing tasks, and meeting deadlines.
- Basic knowledge of automotive repair and maintenance procedures.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and supportive work environment.
- Recognition and rewards for outstanding performance.
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