Automotive Service Advisor

1 week ago


Brighton, Colorado, United States Brakes Plus Full time

Job Title: Automotive Service Advisor

Job Summary:

Brakes Plus is seeking a highly motivated and experienced Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the overall success of our business.

Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Work closely with the service team to ensure efficient and effective service delivery, meeting customer expectations, and maintaining high-quality standards.
  • Develop and maintain strong relationships with customers, building trust, and ensuring customer loyalty.
  • Participate in ongoing training and development to stay up-to-date with industry knowledge, best practices, and company policies.
  • Contribute to the achievement of business objectives, including sales, customer satisfaction, and employee engagement.

Requirements:

  • Minimum 2 years' experience in a service advisor or related role.
  • Proven track record of providing exceptional customer service and resolving customer complaints.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work in a fast-paced environment, prioritizing tasks, and meeting deadlines.
  • Basic knowledge of automotive repair and maintenance procedures.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and supportive work environment.
  • Recognition and rewards for outstanding performance.


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