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Junior IT Support Specialist

2 months ago

Columbus, Ohio, United States TEKsystems Full time
Position Overview: Desktop Support Technician

Role Summary

This is an entry-level IT role focused on supporting a significant deployment initiative. Ideal for individuals eager to develop their technical expertise while engaging in hands-on projects involving computer upgrades and installations.

Key Responsibilities

  • Assist the IT department with deployment tasks and resource allocation.
  • Act as a Junior Technician, providing support for computer equipment setup and maintenance.
  • Demonstrate strong customer service skills and a solid understanding of Windows operating systems.
  • Follow technical guidelines, resolve basic Windows-related issues, and possess relevant certifications such as A+.

Essential Skills

Proficiency in Windows 10, deployment processes, PC troubleshooting, customer service, and imaging techniques.

Preferred Qualifications

  • Experience in Desktop Support roles.
  • Familiarity with deployment technologies.
  • Knowledge of Windows 7 and 10 support and refresh procedures.

Work Environment

Business casual attire is required, with a focus on professionalism. Candidates will collaborate as part of a team during standard business hours.

Additional Information

  • This project involves multiple resources and is expected to last for several months.
  • No security clearance is necessary for this position.

Project Overview

This deployment initiative represents a substantial opportunity to collaborate with a prominent Technology Services provider on a project supporting a major manufacturing client. This role builds on prior successes and may lead to future employment opportunities within the organization.