Dental Office Coordinator

1 day ago


Camp Hill, Pennsylvania, United States Verber Dental Group Full time
About the Role

We are seeking a highly motivated and organized Treatment Coordinator to join our team at Verber Family Dentistry in Camp Hill, PA. As a key member of our dental team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Greet and check in/out patients and office guests with a friendly demeanor.
  • Answer multi-line phones, handle voice messages promptly, and direct calls to the appropriate staff.
  • Verify patient and insurance information with acute accuracy.
  • Schedule appointments accurately and efficiently.
  • Accurately collect insurance co-pays, patient expenses, and past due balances.
  • Compile financial reports as needed.
  • Retrieve and distribute incoming faxes.
  • Maintain patient confidentiality through HIPAA compliance.
  • Ensure the cleanliness of the front desk and waiting room areas.
  • Receive and route documents, such as lab results and clinical correspondence.
What We Offer

At Verber Dental Group, we value our team members and offer a comprehensive benefits package, including medical and vision insurance, in-house dental coverage, 401(k) plan, paid time off, and life and disability insurance options.

Requirements
  • Exceptional customer service and organizational skills.
  • Outstanding written and verbal communication skills.
  • Proficient in multitasking with strong attention to detail.
  • Highly motivated self-starter with a proactive approach.
  • Ability to thrive in high-pressure environments and meet tight deadlines.
  • Adaptable and efficient in a fast-paced work environment.
  • Strong problem-solving skills and the ability to implement effective resolutions.
  • Team-oriented with the capability to work independently.
  • Strong computer skills with the ability to learn new software programs.
  • Compliance with OSHA, HIPAA, and Infection Control procedures.
  • Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as required.
  • Willingness to travel to other local Verber Dental Group office locations as needed.


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