Automotive Service Ambassador

2 days ago


Sudbury, Massachusetts, United States BMW of Sudbury Full time

We are seeking a highly skilled and enthusiastic Automotive Service Concierge to join our team at BMW of Sudbury.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide exceptional customer service in a fast-paced environment.

Responsibilities will include:

  • Guest Check-in and Key Management: Ensure seamless check-in and key management processes for our valued customers.
  • Service Office Maintenance: Maintain a clean and organized service office, ensuring a welcoming environment for our guests.
  • Client Escort and Support: Escort clients to the Service Advisor and provide support as needed to ensure a smooth service experience.
  • Document Organization: Organize and maintain accurate records and documents related to customer service.
  • Cafe Operations: Assist with cafe operations, including preparing and serving drinks and food in accordance with our high standards and health code regulations.

We are looking for a candidate who is:

  • Organized and Computer Proficient: Possess excellent organizational skills and be proficient in using computer systems.
  • Friendly and Flexible: Demonstrate a friendly and approachable demeanor, with the ability to adapt to changing situations.
  • A Team Player: Be a team player, willing to collaborate with colleagues to achieve common goals.

Requirements include:

  • Availability to Work Weekends: Be available to work weekends, as required.
  • Valid Driver's License: Possess a valid driver's license.
  • Own Transportation: Have access to reliable transportation.


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