AIML Principal User Researcher

4 weeks ago


Seattle, Washington, United States Apple Full time
Role Summary

Apple is a company that values diversity and innovation, where individual imaginations come together to create something wonderful. As a Principal User Researcher, you will play a key role in informing and influencing the development of AI-powered technology and user experiences across our software, devices, and services.

Key Responsibilities
  • Work closely with engineers, product managers, designers, and data scientists to understand business needs and constraints, and develop research goals and study designs.
  • Conduct in-person and remote user studies to gather insights about usability, user experience, and user sentiment, and recommend product or feature improvements based on findings.
  • Evaluate and improve research planning, processes, and tools to support efficient and impactful data collection and communication.
  • Mentor other researchers to support the goals of the research organization.
Requirements
  • BS/MS in behavioral/social sciences, such as psychology, neuroscience, human-computer interaction, human factors, or related field, or equivalent industry experience.
  • 10+ years of experience in human-centered research for software and/or hardware products, with the ability to work independently and collaboratively with minimal supervision.
  • Demonstrated experience designing and conducting user studies using established qualitative and quantitative methods.
  • Proficient in analyzing large amounts of qualitative and quantitative data to identify themes, trends, and other results, and creating visualizations and informative presentations to communicate data, insights, and recommendations effectively.
Preferred Qualifications
  • Proficient using data analysis and visualization software, and/or programming languages for data analysis.
  • Experience working in user research labs with recording equipment and specialized tools.
  • Prior research experience with virtual assistants, speech recognition, natural language understanding, voice input, smart home devices, artificial intelligence, or machine learning.
What We Offer

At Apple, we offer a comprehensive compensation package, including base pay, discretionary bonuses, commission payments, and relocation assistance. We also provide benefits such as comprehensive medical and dental coverage, retirement benefits, and a range of discounted products and free services. Additionally, you'll have the opportunity to become an Apple shareholder through participation in our discretionary employee stock programs.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.



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