Guest Service Agent
2 weeks ago
We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at the Lakefront Anchorage Hotel. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.
Key Responsibilities:- Register guests and assign rooms in a timely and efficient manner
- Settle guest accounts and coordinate with other departments to satisfy guest requests
- Promote hotel accommodations, services, and area attractions
- Arrange for services requested by guests and offer updates on room availability and hotel amenities
- Identify and record special billing instructions and notify accounting
- Remain calm and attentive during heavy hotel activity and emergencies
- Make and confirm reservations, record wake-up calls, and perform other front desk duties
- High school diploma required
- Previous guest service experience preferred (at least six months)
- Ability to work in a fast-paced environment and multitask effectively
- Excellent organizational and prioritization skills
- Ability to perform basic mathematics and cash transactions
- Ability to lift and move up to 25 pounds
- Effective interpersonal and written communication skills
- Basic skills using Microsoft Office Suite
- OPERA/PMS Systems experience preferred
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Millennium Hotels - Lakefront Anchorage is an equal opportunity employer and does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. We are a drug-free workplace and conduct pre-employment drug tests and criminal background checks on all applicants after a job offer. We participate in the electronic employment eligibility verification program commonly referred to as E-Verify.
-
Guest Service Agent
4 weeks ago
Anchorage, Alaska, United States Millennium Hotels - Lakefront Anchorage Full timeGuest Service Agent OpportunityThe Lakefront Anchorage Hotel is seeking a skilled Guest Service Agent to provide exceptional customer service to our guests. As a key member of our team, you will be responsible for registering guests, assigning rooms, and settling guest accounts in a friendly, professional, and efficient manner.Key Responsibilities:Provide...
-
Guest Service Agent
4 weeks ago
Anchorage, Alaska, United States Millennium Hotels - Lakefront Anchorage Full timeGuest Service Agent - Full Time PositionThe Lakefront Anchorage Hotel is seeking a highly skilled Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Register guests and assign rooms in a...
-
Guest Service Representative
1 week ago
Anchorage, Alaska, United States Millennium Hotels - Lakefront Anchorage Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Millennium Hotels - Lakefront Anchorage. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a memorable experience for our guests.Key ResponsibilitiesGuest Registration and...
-
Central Reservations Agent
5 days ago
Anchorage, Alaska, United States Pursuit Collection Full timeUnlock Your Career Potential in Travel and TourismAre you passionate about Alaska and the tourism industry? Do you want to start your career in a dynamic and exciting field? We have an amazing opportunity for a Central Reservations Agent to join our team at Pursuit Collection!About the RoleAs a Central Reservations Agent, you will be the first point of...
-
Customer Service Representative
3 weeks ago
Anchorage, Alaska, United States Douglas Mccann - State Farm Agent Full timeJob DescriptionAs a Customer Service Representative for Douglas Mccann - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. If you are a motivated self-starter who thrives in a fast-paced environment, this could be an excellent opportunity for a rewarding career...
-
Central Reservations Agent
3 weeks ago
Anchorage, Alaska, United States Pursuit Collection Full timeUnlock Your Career Potential in Travel and TourismAre you passionate about Alaska and the tourism industry? Do you want to start your career in a dynamic and exciting field? We have an amazing opportunity for a Central Reservations Agent to join our team at Pursuit Collection!About the RoleAs a Central Reservations Agent, you will be the first point of...
-
Security Agent
3 weeks ago
Anchorage, Alaska, United States Millennium Hotels - Lakefront Anchorage Full timeJob Title: Security AgentMillennium Hotels - Lakefront Anchorage is seeking a highly skilled and experienced Security Agent to join our team. As a Security Agent, you will be responsible for maintaining a safe and secure environment for our guests, employees, and visitors.Key Responsibilities:Conduct regular patrols of the hotel premises to identify and...
-
Central Reservations Agent
1 month ago
Anchorage, Alaska, United States Pursuit Collection Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Central Reservations Agent to join our team at Pursuit Collection. As a key member of our Central Reservations department, you will play a vital role in delivering exceptional guest service and ensuring seamless experiences for our customers.Key ResponsibilitiesDocument sales and process...
-
Internal Revenue Agent
3 weeks ago
Anchorage, Alaska, United States Internal Revenue Service Full timeJob SummaryWe are seeking a highly skilled and experienced Internal Revenue Agent to join our team at the Internal Revenue Service. As an Internal Revenue Agent, you will be responsible for conducting examinations and investigations to ensure compliance with tax laws and regulations.Key ResponsibilitiesConduct examinations and investigations to identify and...
-
Supervisor, Guest Services
2 weeks ago
Anchorage, Alaska, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full timeJob Title: Supervisor, Guest ServicesJoin our team as a Supervisor, Guest Services and take on a challenging role that requires excellent customer service skills, problem-solving abilities, and leadership qualities.Job Summary:We are seeking a highly motivated and experienced Supervisor, Guest Services to oversee all Tour Desk operations and provide...
-
Supervisor, Guest Services
2 weeks ago
Anchorage, Alaska, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full timeJob Title: Supervisor, Guest ServicesJoin our team as a Supervisor, Guest Services at Holland America-Princess Alaska-Yukon Land Operations. As a key member of our team, you will be responsible for supervising a team of Guest Service Hosts, overseeing daily activities and operations, and ensuring exceptional customer service to our...
-
Guest Services Associate
1 month ago
Anchorage, Alaska, United States Marriott Anchorage Downtown Full timeMarriott Anchorage Downtown is seeking a dedicated and service-oriented individual to join our team as a Guest Services Associate. This hourly position offers competitive compensation, including tips, and a comprehensive benefits package. As a Guest Services Associate, you will be the first point of contact for our valued guests, ensuring their experience...
-
Ramp Agent
3 weeks ago
Anchorage, Alaska, United States Signature Aviation Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Ramp Agent to join our team at Signature Aviation. As a Ramp Agent, you will play a critical role in ensuring the safe and efficient handling of aircraft, crew, and passengers.Key ResponsibilitiesOperate and maintain ground service equipment, including fuel trucks, de-icing trucks, and stair...
-
Ramp Service Agent
1 week ago
Anchorage, Alaska, United States Alaska Airlines Full timeJob SummaryAs a Ramp Service Agent at Alaska Airlines, you will play a critical role in ensuring the smooth operation of our airport facilities.Key ResponsibilitiesLoad and offload luggage and cargo using conveyor belts or forkliftsTransport luggage and cargo to various airport locationsMaintain ramp and warehouse areas to ensure a safe and efficient working...
-
Customer Service Representative
3 weeks ago
Anchorage, Alaska, United States Tim Graham - State Farm Agent Full timeJob OverviewAre you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you!As a State Farm Agent Team Member, you will play a critical role in providing exceptional customer service to our clients. You will be responsible for...
-
Lead Internal Revenue Agent
4 weeks ago
Anchorage, Alaska, United States Internal Revenue Service Full timeAbout the JobThis is a challenging and rewarding opportunity to join the Internal Revenue Service as a Lead Internal Revenue Agent. As a key member of our team, you will be responsible for conducting tax examinations of large and complex business entities, utilizing advanced investigative and auditing techniques to determine tax liabilities.Key...
-
Supervisor, Guest Services
3 weeks ago
Anchorage, Alaska, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Services Supervisor to join our team at Holland America-Princess Alaska-Yukon Land Operations. As a key member of our operations team, you will be responsible for overseeing all Tour Desk operations, providing exceptional customer service, and ensuring the smooth execution of our guest...
-
Guest Services Associate
1 month ago
Anchorage, Alaska, United States Marriott Anchorage Downtown Full timePosition Overview:We are looking for a dynamic and customer-oriented individual to become a part of our esteemed team at Marriott Anchorage Downtown. This role is hourly with the potential for tips and includes an array of outstanding benefits.Key Responsibilities:Welcome guests warmly and provide essential information upon their arrival and departure.Assist...
-
State Farm Agent Team Member
2 weeks ago
Anchorage, Alaska, United States Todd Jackson - State Farm Agent Full timeJob OverviewAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you!As a State Farm Agent Team Member, you will play a critical role in helping our customers achieve their goals and protect what...
-
Receptionist - State Farm Agent Team Member
3 weeks ago
Anchorage, Alaska, United States Douglas Mccann - State Farm Agent Full timeJob OpportunityWe are seeking a highly motivated and organized Receptionist to join our team at Douglas Mccann - State Farm Agent. As a Receptionist, you will play a vital role in providing exceptional customer service and supporting the growth of our business.Key Responsibilities:Establish and maintain strong relationships with customers, providing prompt...