Customer Service Representative
4 weeks ago
Job Summary:
Dayton Freight is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our service center, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Assist customers with various inquiries, including freight pickup requests, rate quotes, and shipment tracing.
- Provide support to drivers and assist with tasks such as preparing bills of lading and delivery receipts.
- Maintain excellent communication with external and internal customers, as well as interline companies.
- May be asked to assist with payroll, data entry, freight reports, and other administrative tasks.
Requirements:
- Skilled in Microsoft Office programs.
- Excellent keyboarding skills and experience working in a fast-paced environment.
- Exceptional communication and customer service skills.
Benefits:
- Competitive weekly pay.
- Quick advancement opportunities.
- Customized training program.
- Professional, positive, and people-centered work environment.
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