Customer Service Associate

2 weeks ago


Grayling, Michigan, United States Dayton Freight Full time
Customer Service Representative

At Dayton Freight, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Assist customers with a variety of inquiries, including freight pickup requests, rate quotes, and shipment tracing.
  • Take and deliver messages, providing timely and accurate communication to our customers.
  • Collaborate with drivers to resolve issues and ensure smooth operations.
  • Prepare bills of lading and delivery receipts, maintaining accurate records and documentation.
What We Offer:

As a Customer Service Representative at Dayton Freight, you'll have the opportunity to work in a fast-paced, dynamic environment with a team of dedicated professionals. We offer competitive compensation and benefits, as well as opportunities for growth and development.



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