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Business Analysis Lead

1 month ago


Charlotte, North Carolina, United States Citigroup Inc Full time

Job Summary:

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.

Key Responsibilities:

  • Contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
  • Understand current business process and provide functional design inputs for the proposed technology solution.
  • Create high quality documentation for Business and Functional Requirements.
  • Manage traceability of requirements from BRD till Test Plan / Results.
  • Analyze huge data sets, create flow diagrams, prepare high level summaries and workflows.
  • Work in close co-ordination with the development leads on enhancements and defects and assist with troubleshooting / resolution of application defects.
  • Engaging successfully with software developers and testers to ensure quality delivery, on time.
  • Planning, estimating, managing risks and issues, project reporting, managing stakeholders, and building strong relationships with the business.
  • Assist in project execution through JIRA, providing tracking to technical teams and status updates to internal and business stakeholders.

Additional Responsibilities:

  • Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects.
  • Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.
  • Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives.
  • Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards.
  • Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions.
  • Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned.

Requirements:

  • 6-10 years of experience.
  • Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis.
  • Experience with all phases of Software Development Life Cycle.
  • Comprehensive knowledge of the principles of business analysis.

Education:

  • Bachelor's degree/University degree or equivalent experience.
  • Master's degree preferred.

Citi is an equal opportunity and affirmative action employer.