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Credit and Collections Specialist

2 months ago

Jacksonville, Florida, United States Southeast Orthopedic Specialists Full time

{"title": "Credit and Collections Analyst", "company": "Southeast Orthopedic Specialists", "location": "Jacksonville, FL", "job_type": "Full-Time", "benefits": "Competitive Health & Welfare Benefits, Monthly stipend to use toward ancillary benefits, HSA with qualifying HDHP plans with company match, 401k plan after 6 months of service with company match, Employee Assistance Program available 24/7 to provide support, Employee Appreciation Days/Events, Paid Holidays & Paid Time Off, AND MORE", "responsibilities": ["Vets accounts to be sent to collections", "Processes patient refunds", "Analyzes overpayments on insurance claims to determine if there is a refund", "Posting payments from prepay status", "Thoroughly researches credit balances to determine if an overpayment occurred and initiates the refund process accordingly outlining the reason for the refund and including EOB's if necessary", "Assumes full responsibility for reducing the accounts receivable of insurance and patient credit balances by working through outstanding accounts", "Analyzes accounts for proper claims processing and payment posting through inquiries from patients or staff", "Identifies and communicates trends and/or potential issues to the management team"], "requirements": ["Minimum High School Diploma or equivalent", "Minimum two years of experience in medical revenue cycle", "Must be able to communicate effectively with physicians, and patients, and establish good working relationships with internal and external customers", "Knowledge of the physician billing processes, ICD-10 and CPT coding", "Knowledge of computer systems. Experience with Athena patient management system preferred", "Advanced computer knowledge, including Windows-based programs", "Skilled in customer service", "Skill in using computer programs and applications including Microsoft Excel, Microsoft Word, and Outlook", "Ability to multi-task in a fast-paced environment", "Must be detail-oriented with strong organizational skills", "Ability to understand patient demographic information and determine insurance eligibility", "Ability to work independently and demonstrate the ability to analyze data"], "contact": "-ORTHO.COM"}