Medical Collections Specialist

4 weeks ago


Jacksonville, Florida, United States Jax Spine & Pain Centers Full time
About the Job

This position is responsible for providing exceptional customer service while answering questions from patients, staff, and insurance companies. The Billing Specialist will also possess proper phone etiquette, computer skills, and the ability to multitask and work well independently and as a team member in a fast-paced environment, collaborating effectively with all departments and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism.

Essential Functions:
  • Maintains the strictest confidentiality and adheres to all HIPAA guidelines and regulations.
  • Processes and reviews reports within the billing system to research information required to complete the patient collection process.
  • Reviews patient balances to ensure they are accurate.
  • Corrects claims and resubmits as necessary.
  • Handles phone inquiries from patients regarding balances.
  • Answers questions from the Front Desk regarding patient copays, deductibles, and outstanding balances.
  • Contacts patients to set up payment arrangements.
  • Meets with patients face-to-face when patients are in the office.
  • Prepares collection spreadsheets.
  • Liaises with collection agencies.
  • Reviews and approves patient statements on a weekly basis.
  • Performs any other duties as assigned.
Qualifications:
  • High school diploma or equivalent required.
  • Previous medical billing and medical collections experience required.
  • Strong oral and written communication skills.
  • Good interpersonal and organizational skills.
  • Highly detail-oriented with a critical degree of accuracy regarding data entry.
  • Excellent customer service skills.
  • Knowledge of medical terminology, CPT, and ICD-10 codes.
  • Ability to comprehend established office routines and policies.
  • Must be able to display positive attitudes and behaviors towards patients and all staff members.
  • Ability to understand and follow directions.
  • Ability to deal with confidential data.
  • Understanding of different insurance carriers' guidelines.
  • Basic math aptitude.
About Jax Spine & Pain Centers

We are proud to be the leading providers of progressive interventional pain relief. Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care. Looking for a career in the medical field? Apply today and have the potential to join Northeast Florida's leading interventional pain management specialists. At Jax Spine & Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain. Now serving multiple locations, our board-certified physicians along with our professional staff value hands-on compassionate care, from the consultation through treatment. Please see the list below for our current openings. We seek qualified, highly energized, and self-motivated individuals who respect the essence of time and appreciate the value of a smile. We are always accepting resumes for the following positions: Medical assistants, DME technicians, medical billing/AR specialists, call center customer service representatives.



  • Jacksonville, Florida, United States Cancer Specialists of North Florida Full time

    Job SummaryCancer Specialists of North Florida is seeking an experienced Medical Collections Team Lead to join our Central Business Office team. The successful candidate will be responsible for providing exceptional patient account follow-up, addressing and resolving billing issues, and serving as a resource for patient inquiries. This role requires strong...


  • Jacksonville, Florida, United States Cancer Specialists of North Florida Full time

    Job DescriptionCancer Specialists of North Florida is seeking an experienced Research Billing and Collection Specialist to join our Central Business Office. This is a full-time position, Monday through Friday, with a salary commensurate with experience and qualifications.The Research Billing and Collection Specialist will be responsible for the billing and...


  • Jacksonville, Florida, United States HD Supply Full time

    Job SummaryWe are seeking a skilled Collections and Credit Specialist to join our team at HD Supply. As a key member of our credit team, you will be responsible for resolving customer billing issues and reducing accounts receivable delinquency. Your expertise in credit analysis and collections will help us maintain a strong cash flow and drive business...


  • Jacksonville, Florida, United States Systems Planning and Analysis, Inc. Full time

    Systems Planning and Analysis, Inc. (SPA) is seeking a highly skilled Data Collection Coordinator to support a Naval Surface Warfare Center in T&E planning and execution. The ideal candidate will have a strong background in data collection, test and evaluation, and surface combat systems.Responsibilities:Manage, collect, and handle data relevant to assigned...


  • Jacksonville, Florida, United States Cancer Specialists of North Florida Full time

    Job SummaryCancer Specialists of North Florida is seeking an experienced Medical Insurance Specialist to join our Central Business Office team. As a key member of our team, you will be responsible for reviewing patient accounts, resolving unpaid balances, and ensuring timely payment per protocol.Key Responsibilities:Review patient accounts to ensure accuracy...


  • Jacksonville, Florida, United States Concentra Full time

    Job SummaryConcentra is seeking a Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional care to our patients.This is a full-time position that requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment.ResponsibilitiesPerform...


  • Jacksonville, Florida, United States Titan Medical Full time

    Job DetailsWe are seeking a skilled Medical Imaging Specialist to join our team at Titan Medical. As a Special Procedures Technologist, you will be responsible for performing a variety of diagnostic imaging procedures, including angiography and interventional radiology.Key Responsibilities:Perform diagnostic imaging procedures using various modalities,...


  • Jacksonville, Florida, United States Systems Planning and Analysis, Inc Full time

    Overview:Systems Planning and Analysis, Inc. (SPA) is a leading provider of technical solutions to complex national security issues. Our team of experts delivers high-impact results through innovative approaches and collaborative spirit.SPA:Objective. Responsive. Trusted.Our Sea Land Air (SLA) Division supports a diverse portfolio of national security...


  • Jacksonville, Florida, United States north florida medical center Full time

    Job Title: Medical Interpreter SpecialistWe are seeking a highly skilled Medical Interpreter Specialist to join our team at North Florida Medical Center. As a Medical Interpreter Specialist, you will play a critical role in facilitating effective communication between patients and healthcare professionals in medical settings.Key Responsibilities:Provide...


  • Jacksonville, Florida, United States Haven Hospice Full time

    Haven Hospice is seeking a skilled Clinical Specialist to join our team. This role is responsible for delivering high-quality patient care and ensuring compliance with federal, state, and local regulations.The ideal candidate will have an Associate degree in Nursing and a current license. They will also possess excellent communication and documentation...


  • Jacksonville, Florida, United States Ash Urology Full time

    Job DescriptionA Medical Billing Specialist is needed for a dynamic Urology practice. The ideal candidate will have experience in medical billing and coding, with a proven track record of accuracy and collection effectiveness.The practice is located in a convenient location, close to major highways. The Medical Billing Specialist will be responsible for...


  • Jacksonville, Florida, United States First Citizens Bank Full time

    As a Senior Equipment Finance Collections Specialist at First Citizens Bank, you will play a critical role in providing exceptional collections and administrative support to the Equipment Finance division.Key responsibilities include:Managing escalated issues and performing high complexity tasksCollaborating with team members to improve collection metrics...


  • Jacksonville, Florida, United States Millennium Physician Group Full time

    Job SummaryMillennium Physician Group is seeking a skilled Medical Laboratory Specialist to join our team. As a Phlebotomy Technician, you will be responsible for collecting and processing blood samples, ensuring accurate and timely results.Key Responsibilities:Collect and process blood samples using universal precautions and safe work practicesProcess...


  • Jacksonville, Florida, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a Medical Support Specialist LPN to join our Plasma Collection Center team. As a Medical Support Specialist LPN, you will be responsible for ensuring the safe and efficient collection of plasma from donors.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including review of medical history, physical examination,...


  • Jacksonville, Florida, United States north florida medical center Full time

    Job OverviewAs a Medical Front Desk Specialist at North Florida Medical Center, you will play a vital role in the success of our front office functions. This position requires excellent customer service skills, strong organizational abilities, and a working knowledge of electronic health records (EHR).Key ResponsibilitiesProvide exceptional patient care and...


  • Jacksonville, Florida, United States AgCareers Full time

    Job Summary: We are seeking a reliable and goal-oriented Collections Account Representative to join our team. As a Collections Account Representative, you will be the lifeline of the company, working with customers to resolve their overdue accounts with dignity and transparency.Key Responsibilities:Manage outbound and inbound collection calls with...


  • Jacksonville, Florida, United States Cancer Specialists of North Florida Full time

    Job SummaryCancer Specialists of North Florida is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key Responsibilities:Greets patients and visitors in a...

  • Medical Scheduler

    4 weeks ago


    Jacksonville, Florida, United States Cancer Specialists of North Florida Full time

    Job SummaryCancer Specialists of North Florida is seeking an experienced Scheduler to join our team. The ideal candidate will be responsible for scheduling patient appointments and tests in a timely and efficient manner.Key ResponsibilitiesAnswer and direct incoming calls to appropriate personnelSchedule new patients and return appointments in the computer...


  • Jacksonville, Florida, United States K.A. Recruiting Full time

    Job Opportunity: Medical Science SpecialistWe are seeking a highly skilled Medical Science Specialist to join our team at K.A. Recruiting, Inc. in Northeast Florida. As a Medical Science Specialist, you will be responsible for assisting pathologists in the examination of tissue specimens and performing gross dictation.Requirements:Bachelor's degree in a...


  • Jacksonville, Florida, United States Southeast Orthopedic Specialists Full time

    Job SummarySoutheast Orthopedic Specialists is seeking a highly skilled Medical Assistant to join our team in the Riverside Clinic in Jacksonville, FL. As a Medical Assistant, In-Office Procedures, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesFacilitate communication between patients...