Waitstaff - The Springs Resort
4 weeks ago
We are seeking a skilled Waitstaff to join our team at The Springs Resort, a luxury destination renowned for its 25 naturally hot therapeutic mineral pools. As a Waitstaff, you will provide exceptional service to our guests, ensuring a memorable dining experience in a beautiful and serene setting.
Key Responsibilities- Greet and seat guests in a friendly and professional manner, presenting menus and specials.
- Take guest orders accurately and efficiently, providing recommendations and answering questions about menu items.
- Serve food and beverages promptly, ensuring presentation and quality meet resort standards.
- Monitor guest needs throughout their dining experience, checking in periodically to ensure satisfaction.
- Handle any guest inquiries, concerns, or complaints with a positive attitude, escalating issues to management when necessary.
- Collaborate with kitchen staff to ensure timely and accurate order delivery.
- Maintain cleanliness and organization of the dining area, including setting and clearing tables, and preparing for the next guests.
- Assist with restocking supplies and managing inventory as needed, including condiments and utensils.
- Follow all safety and sanitation guidelines to ensure a clean and safe dining environment.
- Participate in team meetings and training sessions to stay informed about menu changes, promotions, and service standards.
- High school diploma or equivalent preferred; formal training in hospitality or food service is a plus.
- 1-2 years of experience in a waitstaff or food service role preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport with guests and team members.
- Strong attention to detail, ensuring accuracy in order taking and service delivery.
- Ability to multitask and work efficiently in a busy environment, maintaining composure under pressure.
- Knowledge of food and beverage pairings and menu items is preferred.
- Must be able to travel to The Springs Resort & Spa.
- Free rentals for ski equipment, tubes, kayaks, paddle boards, discounts on rafting and Hot Air Balloon rental discounts.
- Free professional theater tickets.
- $300 Experiential Fund (only for Full time).
- $200 housing stipend (only for full time).
- Soaking, bring up to 8 friends or family.
- Local shopping discounts.
- Food discounts, 30% on Wednesdays and 20% on other days.
- Extra income on guest shout outs.
- The ability to get hotel discounts in Texas. We own and manage hotels in Houston and San Antonio.
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