Product Specialist
5 days ago
The Product Specialist is a key member of the Living Spaces team, responsible for delivering exceptional customer experiences and driving sales growth. This role requires a strong focus on training and development, as well as the ability to execute company expectations and directives.
Key Responsibilities- Training and Development: Maintain a primary focus on training and development on sales proficiency processes, ensuring team members have the skills and knowledge needed to excel in their roles.
- Merchandising and Visual Execution: Oversee all aspects of merchandising, visual, and labeling to ensure a cohesive and engaging store environment.
- Task Management: Ensure daily task lists are completed by store teams, driving productivity and efficiency.
- Inventory Management: Ensure inventory accuracy according to company asset protection standard work, maintaining a high level of stock control and minimizing losses.
- Guest Engagement: Drive proficiency using the Living Spaces Guest Engagement Model, connecting behaviors to expected sales outcomes and delivering exceptional customer experiences.
- Self-Assessment and Leadership Partnership: Self-assess daily results and partner with Leadership on behavioral expectations to improve, driving continuous growth and development.
- Monthly Proficiency Plan: Complete a monthly proficiency plan by utilizing end-of-month sales reporting tools and self-assessing personal strengths and opportunities.
- Culture Building: Help build a culture throughout the store that drives positive company outcomes, including guest satisfaction and revenue targets.
- Team Support: Actively support and contribute to the store team, helping to delight guests and achieve revenue targets.
- Tool Utilization: Utilize all tools to the company standard, ensuring seamless execution of tasks and processes.
- Checkout/In Process: Ensure checkout/in processes are executed efficiently, maintaining a high level of customer satisfaction.
- Education/Experience: High School Diploma or GED equivalent, with 1 year of retail experience in a direct customer interactive environment preferred.
- Computer Skills: Experience in Microsoft Office programs, with the ability to learn and adapt to new tools and technologies.
- Medical: Comprehensive medical coverage, including health, dental, and vision benefits.
- Dental: Dental coverage, including routine cleanings and major procedures.
- Vision: Vision coverage, including eye exams and corrective lenses.
- 401(k): Eligibility for 401(k) retirement plan, with company match.
- Vacation: Paid vacation time, allowing for relaxation and rejuvenation.
- Sick Time: Paid sick time, ensuring employees can take care of themselves and their families.
- Flex Spending Account: Flexible spending account, allowing employees to set aside pre-tax dollars for healthcare and dependent care expenses.
- Employee Assistance Program: Access to an employee assistance program, providing confidential support and resources for employees and their families.
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