Technical Product Support Specialist

1 week ago


La Mirada, California, United States Eureka Ergonomic Full time
Job Overview Eureka Ergonomic is dedicated to designing innovative home office furniture solutions aimed at the younger demographic. With strong affiliations with leading retailers and partnerships with prominent gaming brands, our company has achieved remarkable visibility and success in the market. We are seeking a Technical Product Support Specialist to serve as the primary resource for customers needing assistance with our offerings. Utilize your technical knowledge and customer service expertise to enhance customer satisfaction and ensure optimal product functionality.

Key Qualifications:
  • Associate degree in Information Technology, Computer Science, or a related discipline.
  • A minimum of 2 years of experience in a technical support capacity or a comparable role.
  • Skilled in diagnosing hardware and software challenges.
  • Familiarity with computer systems, peripherals, and home office furnishings.
  • Exceptional verbal and written communication abilities.
  • Strong analytical skills and meticulous attention to detail.
Core Responsibilities:
  • Address customer inquiries and deliver technical assistance through various communication channels.
  • Identify and resolve technical problems associated with our products.
  • Assist customers in navigating solutions both remotely and in-person as necessary.
  • Record customer interactions and product-related issues in the CRM platform.
  • Work collaboratively with the product development team to resolve ongoing technical challenges.
  • Maintain up-to-date product knowledge to provide precise information to customers.
Employee Benefits:
  • Comprehensive Medical, Dental, Vision, and 401(k) plans.
  • Paid Time Off (PTO).
  • Weekends off.
  • Employee Discount Program.
  • Annual Salary Range: $45,000 - $55,000.


  • La Puente, California, United States LEE KUM KEE Full time

    Job OverviewAbout Lee Kum KeeLee Kum Kee is a renowned global food company with a rich history dating back to 1888. Our mission is to create authentic and innovative condiments and sauces that bring people together through the joy of Asian cuisine.Our Company CultureWe value our employees and strive to provide a supportive and inclusive work environment that...


  • La Puente, California, United States AppleOne Full time

    Job OverviewThis Technical Support Specialist role offers an exciting opportunity for individuals with a passion for technology and customer service.Position Highlights:Ideal for entry-level IT or customer service professionals.Experience in a customer-centric environment with a focus on resolving technical issues related to hardware and software.Educational...


  • La Mirada, California, United States Captek International Full time

    Job SummaryCAPTEK International is seeking a highly skilled and detail-oriented Gummy Production Specialist to join our team. As a key member of our production team, you will be responsible for ensuring the highest quality of our nutraceutical products.Key Responsibilities:Production Operations: Assist in the production of gummy formulations, ensuring that...


  • La Mirada, California, United States Solid State Devices, Inc. Full time

    Job OverviewElectronics Test SpecialistThe Electronics Test Specialist will be tasked with the assessment and analysis of electronic components, specifically focusing on semiconductors and power modules.Key Responsibilities:Conduct evaluations of semiconductors and power modules, including set-up and verification processes.Offer technical assistance to...


  • La Mirada, California, United States National Beverage Full time

    JOB SUMMARY: The Production Sanitation Specialist is tasked with ensuring the thorough sanitization of all manufacturing equipment and maintaining cleanliness throughout the facility. KEY RESPONSIBILITIES:Possess comprehensive knowledge of various cleaning agents and their applications, including both external and internal cleaners and sanitizers. Accurately...


  • La Mirada, California, United States ISAT Total Support Full time

    Overview:At ISAT Total Support, we pride ourselves on fostering a vibrant and collaborative environment where our team members can excel. Our success is driven by our commitment to innovation, teamwork, and exceptional service delivery.COMPENSATION AND BENEFITS:Salary Range: Competitive based on Individual ExperienceComprehensive Medical, Dental & Vision...


  • La Mirada, California, United States ISAT - International Seismic Application Technology Full time

    Job OverviewWe are currently seeking a dedicated ASSEMBLER to join our team.COMPENSATION AND BENEFITS:Comprehensive Medical, Dental & Vision Insurance401 K Retirement PlanLife Insurance Coverage up to $100KPet Health Insurance OptionsAccess to Major Construction Projects NationwideMultiple Office Locations Across the CountryA Supportive and Rewarding Work...


  • La Mirada, California, United States ISAT Total Support Full time

    About the RoleAt ISAT Total Support, we are committed to fostering a dynamic and supportive work environment where our team members can excel. We recognize that our employees are integral to our success, and we strive to provide an engaging workplace that emphasizes collaboration, innovation, and quality service.COMPENSATION AND BENEFITS:Salary Range:...


  • La Mirada, California, United States THE NEW-INDY GROUP Full time

    Job OverviewLocationMontebello Container - La Mirada, CAEmployment TypeFull TimeEducation RequirementNo formal education requiredTravel RequirementNo travel necessaryWork ScheduleGraveyard ShiftPosition SummaryThe Utility role is essential for ensuring the effective management of waste materials and recyclable products within the manufacturing facility. This...


  • La Mirada, California, United States National Beverage Full time

    JOB SUMMARY: The Sanitation Technician is tasked with ensuring the thorough sanitization of all production machinery and maintaining cleanliness throughout the facility. KEY RESPONSIBILITIES:Familiarity with various cleaning agents and their applications, including external and internal cleaners and sanitizers. Accurately document and adhere to all...


  • La Mirada, California, United States Solid State Devices, Inc. Full time

    Job OverviewPosition: Procurement SpecialistThe Procurement Specialist will be an integral member of a dedicated Purchasing Team, collaborating closely with the Production Control Manager. This role encompasses various responsibilities within the Purchasing Department, including providing essential support in Material Control and Stock Room operations.Key...

  • Packing Specialist

    2 weeks ago


    La Mirada, California, United States Connect Staffing Full time

    Job OverviewREQUIRED: A MINIMUM OF 1 YEAR OF RECENT EXPERIENCE IN A HIGH-VOLUME PACKING ROLEConnect Staffing is seeking skilled Packing Specialists for a prominent E-Grocer organization.Work Schedule: 1st Shift, 6am – 2:30pmQualifications for the Packing Specialist:At least 1 year of recent experience in packing.Strong verbal communication...


  • La Mirada, California, United States Recruit Staff HR Full time

    Job OverviewWe are looking for a skilled Metal Fabrication Specialist to join our team. This role is essential for ensuring precision in the manufacturing process.Key ResponsibilitiesInterpret technical drawings and schematicsSet up and operate press brake machineryInspect finished components for accuracy and qualityMaintain inventory of materialsConduct...


  • La Jolla, California, United States Platform Science Full time

    Who We AreAt Platform Science, we're working to connect everything that moves.Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.Our employees...


  • La Puente, California, United States LEE KUM KEE Full time

    Job OverviewCompany OverviewLee Kum Kee is a renowned global food enterprise established in 1888, committed to producing authentic and innovative sauces and condiments for Chinese culinary traditions. With a diverse portfolio of over 200 products, Lee Kum Kee simplifies the preparation of exquisite Asian dishes at home. The organization is well-regarded for...


  • La Mirada, California, United States Tradesmen International Full time

    Job SummaryTradesmen International is seeking a skilled Carpentry Specialist to join our team of trade professionals. As a key member of our construction team, you will be responsible for delivering high-quality carpentry services for commercial and residential projects in the Los Angeles area.Key Responsibilities:Perform start-to-finish carpentry tasks,...

  • Payroll Specialist

    3 days ago


    La Mirada, California, United States ISAT - International Seismic Application Technology Full time

    About the RoleWe are seeking a detail-oriented and experienced Payroll Specialist to join our Human Resources team at ISAT - International Seismic Application Technology. This role is integral to ensuring the accurate and timely processing of payroll, onboarding new employees, and performing essential administrative functions to support our payroll...


  • La Mirada, California, United States VCA Animal Hospitals Full time

    Position Overview:We are looking for a dedicated Customer Care Specialist to join our team in a part-time capacity. At VCA Animal Hospitals, we prioritize the health of your pets and strive to provide exceptional service to our clients.As a vital member of our team, you will play a key role in ensuring that we exceed the expectations of pet owners and their...


  • La Mirada, California, United States O'Neal Industries Inc. Full time

    Essential Duties and ResponsibilitiesCERTIFICATIONS AND RECEIVINGReview product certifications for acceptance or resolution of discrepancies.Receive purchased materials into the system.Apply and release quality hold status on products as necessary.Scan certifications and testing reports into the operating system.Process and manage requests for certification...


  • La Mirada, California, United States O'Neal Industries Inc. Full time

    Essential Duties and ResponsibilitiesCERTIFICATIONS AND RECEIVINGReview product certifications for acceptance or discrepancy resolution.Receive purchased materials into the system.Apply and release quality hold status of products as applicable.Scan certifications and testing reports into the operating system.Process and manage requests for certification...