Membership Services Representative

3 days ago


Waltham, Massachusetts, United States YMCA of Greater Boston Full time
About the Role

We are seeking an enthusiastic and detail-oriented Welcome Center Representative to support our Membership Sales & Service Team. In this role, you will be responsible for managing member check-in, enforcing safety protocols, conducting membership and program sales, and providing exceptional customer service to our members and guests.

As a key member of our team, you will have the opportunity to develop your leadership skills, explore new opportunities, and shape the future of our communities. We offer a competitive salary range of $13-$16 per hour, depending on experience, as well as comprehensive benefits, including FREE YMCA membership, discounted specialty programs, and a robust retirement plan.

Key responsibilities include presenting a welcoming and friendly demeanor, enforcing YMCA policies, and maintaining an orderly workspace. If you are a team player who excels at multitasking, has excellent communication skills, and is passionate about providing outstanding customer service, we encourage you to apply.

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