Associate Director of Operations
13 hours ago
As an Associate Executive Director at LifeLink, you will play a critical role in overseeing the daily activities of our Organ Procurement Organization (OPO) staff and operations. You will work closely with the Executive Director to ensure that all policies and procedures are understood, implemented, and monitored.
Key Responsibilities:- Provide oversight and participate in the planning, implementation, coordination, and evaluation of all aspects of hospital development, organ recovery, and OPO initiatives.
- Provide guidance and supervision of staff functions, including facilitating staff meetings, providing training, coaching, and mentoring of staff.
- Facilitate the employee interviewing, hiring, training, coaching, mentoring, disciplining, and counseling, including annual evaluations and performance appraisals.
- Provide appropriate verbal and written communication with external regulating agencies, OPOs, transplant programs, medical examiners' offices, hospitals, and referring and procuring physicians.
- Provide oversight and review all data and documentation required for submission to meet deadlines for federal and state certifications and scheduled data submissions to UNOS, AOPO, HCFA, AHCA, HHS, OSHA, and others.
- Participate in and provide supervision and guidance to the management team regarding the OPO annual and ongoing budget process, providing administrative and fiscal oversight and monitoring throughout the OPO.
- Participate in Administrative Call responsibilities, including appropriate communication with the Risk Manager, serving as the first line of consultation for donor evaluation, suitability, and case progress when on call.
- Facilitate and provide guidance in staff meetings, workshops, and special projects, encouraging and enlisting staff participation, monitoring deadlines and progress where appropriate.
- Represent LifeLink in statewide and national forums when authorized to do so.
- Responsible for involvement in and oversight of all Donor Family interactions, and other duties and responsibilities as assigned.
- Responsible for assisting the OPO Executive Director with the direction of the quality assurance performance improvement (QAPI) activities for the OPO as outlined in the OPO QAPI Plan.
- A four-year medical-related college degree or equivalent in addition to a minimum of two years comprehensive staff management experience in a medical environment, with two or more years of clinical OR/ICU experience or previous relative OPO management experience at a director or executive level.
- Demonstrates above-average leadership and interpersonal communication skills.
- Demonstrates above-average written and verbal communication skills, utilizing creativity and sound judgment.
- Availability for on-call rotation with pager and/or cellular telephone accessibility 24/7.
Pleasant working conditions in a team-oriented environment. Possible high stress/extended hours on and off call. Travel, both local and national, may be required.
OSHA Risk Classification: Low
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