Director of Operations

1 day ago


Tampa, Florida, United States e CancerCare Full time
Job Title: Director of Operations

At e CancerCare, we are seeking a highly skilled and experienced Director of Operations to lead our oncology operations team. The successful candidate will be responsible for directing, coordinating, and controlling all aspects of our operating functions, processes, and staff.

Key Responsibilities:
  • Manage daily activities using key performance metrics to ensure optimal clinical care is delivered and operating results are achieved.
  • Direct the development and implementation of short-term and long-range plans and budgets based upon organization goals and objectives.
  • Ensure development and establishment of policies, procedures, and objectives, and ensure their adequate execution, compliance, and update.
  • Responsible for quality improvement, program evaluation, and fiscal management of the facility.
  • Responsible for maintaining quality services and public relations while meeting financial goals and growth objectives.
  • Responsible for monitoring, analyzing, assessing, and communicating organization progress.
  • Participate in marketing activities to develop community relationships with physicians and various referral sources.
  • Support clinical educators in their role with referring physician outreach activities under the direction of the Vice President of Clinical Education and Marketing.
  • Develops expansion plan and recommends expansion of service area and development of new and profitable business ventures.
  • Directs business development in the assessment of state and local target markets.
  • Lead the center staff to provide the highest quality clinical care and customer service.
  • Oversees the employee evaluation process, including but not limited to performance evaluations, merit increases, promotions, and disciplinary actions.
  • Ensure all center staff members receive training, support, and development to achieve company and professional goals.
  • Maintains physician/practice relationships via effective communication to physician practice leadership.
Requirements:
  • Minimum of 10 years of successful leadership experience in practice management of multiple locations within oncology or healthcare setting.
  • Bachelor's degree in a healthcare profession, accounting, finance, or related business field.
  • Prior P&L experience preferred.
  • Demonstrated successful leadership skills in program execution and people management.


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