Customer Service Representative
3 days ago
As a Customer Service Representative at BrightStar Credit Union, you will play a key role in assisting members with their financial needs and goals. With a focus on delivering exceptional service and promoting our products and services, you will be an integral part of our growing community.
The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in Microsoft Office applications. You will be responsible for handling member inquiries, resolving issues, and providing guidance on our products and services. If you are passionate about delivering outstanding customer service and are looking to join a dynamic team, we encourage you to apply.
**Estimated Salary:** $45,000 - $60,000 per year
Key Responsibilities:
- Assist members with loan interviews and applications
- Determine appropriate accounts and services for members based on individual needs
- Maintain accurate records and complete routine tasks
- Provide outstanding service to internal and external members
Requirements:
- High school education or equivalent required
- 6 months or more of similar experience
- Excellent communication and interpersonal skills
Benefits:
- Medical, dental, and vision insurance
- 401K plan with matching
- Tuition reimbursement program
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