Customer Service Representative

3 days ago


Hollywood, Florida, United States NTI MEDICAL SUPPLIES LLC Full time
Job Overview

We are seeking a Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering product and service information while resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints with professionalism and courtesy
  • Provide accurate and timely information about products and services
  • Troubleshoot and resolve product issues and concerns with a focus on customer satisfaction
  • Document and update customer records based on interactions, ensuring seamless communication
  • Maintain a comprehensive knowledge base of evolving products and services to stay up-to-date
Qualifications:
  • Prior experience in customer-facing roles, sales, or related fields is highly valued
  • Able to build rapport with clients through effective communication and interpersonal skills
  • Ability to prioritize tasks and manage multiple responsibilities simultaneously
  • Demonstrate a positive and professional demeanor in all interactions
  • Excellent written and verbal communication skills to convey complex information effectively
Estimated Salary: $55,000 - $65,000 per year

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