Plumbing Service Manager

2 weeks ago


Hot Springs National Park, Arkansas, United States J.B. KITCHENS BATHS & DESIGN INC Full time
Job Opportunity:

We are seeking a highly experienced and skilled Plumbing Service Manager to lead our residential plumbing operations. As a key member of our team, you will be responsible for overseeing the daily operations of our plumbing service department, ensuring top-notch customer service and satisfaction, and managing a team of plumbers and technicians.

Key Responsibilities:
  • Oversee daily operations of the plumbing service department
  • Ensure top-notch customer service and satisfaction
  • Manage and mentor a team of plumbers and technicians
  • Coordinate schedules, dispatch service calls, and optimize workflow
  • Handle client communication, quotes, and project timelines
  • Develop and implement strategies to increase revenue and profitability
  • Oversee budgeting and financial planning for the company
  • Ensure compliance and safety regulations on all jobs
  • Hire, train, and develop a high-performing team
  • Develop and maintain relationships with local suppliers
  • Manage conflicts and maintain a positive work environment
Requirements:
  • Proven experience in plumbing and service management
  • Strong leadership and organizational skills
  • 10+ years of experience in Plumbing
  • Strong leadership skills and the ability to manage a diverse team
  • Excellent communication and customer service skills
  • Ability to develop and manage budgets and financial plans
  • Knowledge of building codes and safety regulations
  • Experience with training development and implementation
  • Ability to manage multiple priorities and deadlines
  • Ability to manage multiple tasks in a fast-paced environment


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