Front Desk Associate

2 days ago


Sheboygan, Wisconsin, United States Blue Harbor Resort & Conference Center Full time
Job Title: Front Desk Agent- 2nd Shift

At Blue Harbor Resort & Conference Center, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team on the 2nd shift. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.

Key Responsibilities:

  • Welcome and register guests, ensuring a smooth and efficient check-in process.
  • Direct guests to their rooms, providing clear directions and resort maps.
  • Convey messages, mail, and packages to guests in a timely and professional manner.
  • Provide concierge services, answering guest inquiries and making recommendations for resort activities and services.
  • Maintain accurate records, including guest accounts and room assignments.
  • Collect revenue by processing payments and securing guest valuables.
  • Maintain a clean and organized front desk area, ensuring a positive impression for our guests.

Requirements:

  • High School Diploma or equivalent experience.
  • 2nd shift availability (3pm-11pm).
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.

Physical Requirements:

  • Lift up to 10 lbs.
  • Sit and/or stand for long periods.

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