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Customer Service Representative

2 months ago

Long Beach, California, United States Sir Speedy Full time

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Sir Speedy. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective customer service and support via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Work closely with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain a thorough understanding of our products and services to effectively communicate with customers
  • Meet or exceed customer satisfaction targets and key performance indicators

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-3 years of customer service experience in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment