Customer Service Representative

2 days ago


Long Beach, California, United States Domino's Franchise Full time
Job Description

As a Customer Service Representative at Domino's Franchise, you will be responsible for providing exceptional customer service to our valued customers. Your primary duties will include operating equipment, stocking ingredients, preparing products, and receiving and processing telephone orders.

Key Responsibilities:
  • Operate all equipment safely and efficiently
  • Stock ingredients from delivery area to storage, work area, and walk-in cooler
  • Prepare products according to company standards
  • Receive and process telephone orders accurately and promptly
  • Take inventory and complete associated paperwork
  • Clean equipment and facility daily
Requirements:
  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-workers to process orders
  • Accuracy and speed in mathematical calculations
  • Ability to enter orders using a computer keyboard or touch screen
Work Environment:

As a Customer Service Representative, you will work in a fast-paced environment with varying temperatures, humidity, and noise levels. You will be exposed to food odors, cornmeal dust, and hot surfaces/tools. You must be able to work in cramped quarters, including the walk-in cooler.

Qualifications:

To be successful in this role, you must have excellent communication and interpersonal skills, be able to work in a team environment, and be able to adapt to changing situations. You must also be able to lift up to 50 pounds and stand for long periods of time.



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