Product Marketing Manager

4 weeks ago

Los Angeles, California, United States Convoso Full time
Job Overview

Convoso is a leading provider of omnichannel contact center software, and we're looking for a Product Marketing Manager to join our team. As a Product Marketing Manager, you will be responsible for supporting product marketing tasks, creating content, participating in deal support activities, and helping to create videos for sales and marketing teams.

Key Responsibilities:

  • Become a product evangelist to support Marketing and Sales teams in developing customer-facing content and collateral.
  • Help align internal teams in delivering our value proposition clearly and confidently.
  • Identify opportunities to support deals and help move prospects through the funnel.
  • Support Marketing, Sales, Customer Success, and Partnerships by training them on new markets, value, personas, products, and releases.
  • Collaborate with internal stakeholders to help identify opportunities to bring existing and new products to new markets, verticals, and customers.
  • Work with Product to identify new features and enhancements that can help improve customer experiences and outcomes.
  • Assist with competitive analysis and identifying how we can better compete in the markets we serve.
  • Manage internal and external communications related to product releases.
  • Prepare content for promotional webinars, on-demand videos, and trade shows.

Requirements:

  • 4-5 years of experience, with at least 3 years in a product marketing or product management role in a SaaS or tech company.
  • Experience in SaaS, contact center, CX, or AI is a strong plus.
  • Strong written and verbal skills.
  • Self-starter who manages tasks, deadlines, and schedules independently.
  • Bring a sense of creativity to thinking and problem-solving.
  • Think about the bigger picture, yet attentive to details and deadlines.
  • Strong presentation and public speaking skills.
  • Passionate about learning and challenging yourself to improve.
  • Comfortable with ambiguity and a fast-paced work environment.
  • Collaborative team player, ready to work and think independently.

What We Offer:

  • Competitive compensation package.
  • Stock options.
  • 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long-term disability.
  • Affordable Vision plan and optional FSA.
  • PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave.
  • Your birthday off.
  • 401k program with generous company match.
  • No-cost Employee Assistance Program and Travel Assistance.
  • Monthly Gym membership reimbursement.
  • Monthly credits toward food & beverage.
  • Company Outings.
  • On and offsite team-building events.
  • Paid training for departments.
  • Apple laptop (most roles).
  • A team of highly experienced and kind colleagues.

Work Environment:

  • Casual office environment & dress.
  • Daily catered lunches.
  • Fully stocked kitchen (Dietary restriction-friendly).
  • Happy Hours.
  • Monthly Massages.
  • On-site Car Wash.
  • Free Parking.

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