Service Coordination Specialist

2 weeks ago

Buda, Texas, United States Hill Country MHDD Centers Full time

Position Overview:

At Hill Country Mental Health and Developmental Disabilities Center, we are dedicated to empowering individuals, nurturing hope, supporting personal choices, and celebrating achievements.

Role Summary:

The Service Coordination Specialist plays a crucial role in leading discussions and documenting the identified requirements and strategies to address those needs. This position is accountable for preparing and submitting necessary documentation mandated by the Department of Aging and Disability Services to facilitate individuals in obtaining and sustaining their services and support systems. Additionally, the Specialist will oversee service provision, update documentation as individual circumstances evolve, and assist clients in preserving their benefits.

Key Responsibilities:

  • Lead and document meetings to assess individual needs and outline actionable steps.
  • Conduct quarterly evaluations of service delivery.
  • Prepare and submit required documentation to the Department of Aging and Disability Services to ensure continuity of services.
  • Support individuals in maintaining their benefits.
  • Ensure compliance with HCS guidelines for the procurement of adaptive aids.
  • Notify the Service Coordinator of any changes in individual needs and service delivery.
  • Collaborate effectively with all team members.
  • Maintain open lines of communication with individuals, their families, and team members.
  • Participate in the monthly on-call rotation for residential services.
  • Perform additional duties as assigned by the Area Director.

Qualifications:

  • High school diploma, GED, or competency test with three letters of recommendation.
  • Experience in providing services within the HCS program is preferred.
  • Ability to obtain and maintain CPR certification and Prevention training.
  • Must complete Prevention and Management of Aggressive Behavior (PMAB) training, demonstrating the physical skills necessary for effective intervention.
  • Possess a valid Texas State Driver's License.
  • Maintain current automobile insurance and the ability to travel as needed.

Desired Skills:

  • Exemplary verbal and written communication skills for effective engagement and reporting.
  • Strong organizational skills to manage schedules and travel requirements efficiently.
  • Ability to maintain accurate and timely documentation in compliance with HIPAA regulations.
  • Capability to remain composed under pressure and handle challenging situations with professionalism.
  • Commitment to providing outstanding customer service and care, prioritizing the best interests of individuals.
  • Ability to work independently while adhering to community and HHSC standards with high-quality output.
  • Collaborative mindset, punctuality, and consistent attendance are essential as team reliance is critical.

Benefits:

  • PPO health insurance plan for employees with options to add dependents.
  • PPO dental and vision insurance options.
  • Employer-paid life insurance.
  • 401(a) retirement plan with employer matching contributions.
  • 457/403(b) plan with immediate eligibility for pre-tax contributions.
  • Generous paid time off and sick leave.
  • A supportive and caring work environment.

Compensation:

$17.00 per hour along with benefits, contributing positively to the community.

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