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Customer Service Representative

2 months ago

Snowmass Village, Colorado, United States Woodrun Place Full time
Job Summary

We are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Agent at Woodrun Place. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities
  • Welcoming guests and assisting with check-in and check-out processes
  • Providing information and promoting hotel services and amenities
  • Anticipating and meeting the needs of our guests
  • Collaborating with team members to ensure seamless guest experiences
  • Utilizing effective communication skills to resolve guest complaints and create loyalty
Requirements
  • Flexibility and adaptability in a fast-paced environment
  • Previous experience in customer-facing roles, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Impeccable attention to detail and accuracy
Benefits
  • Competitive hourly rate of $20.00 per hour
  • Comprehensive benefits package, including sick pay, affordable bus passes, and discounted room nights
  • Opportunities for professional growth and development