Customer Service Ambassador
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting a positive shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Work collaboratively with the sales team to promote products and services, and to achieve sales goals
- Maintain a high level of product knowledge, staying up-to-date on new products and services
- Participate in visual merchandising and store displays to create an engaging shopping environment
- Work flexible hours, including weekends and holidays, to meet business needs
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Requirements
- High school diploma or equivalent required; post-secondary education an asset
- Previous customer service experience, preferably in a retail environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Availability to work flexible hours, including weekends and holidays
About Tanger Outlets
Tanger Outlets is a leading operator of upscale open-air outlet centers, with a portfolio of 36 centers across North America. We are committed to providing our customers with a unique and engaging shopping experience, and to creating a positive and inclusive work environment for our employees.
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