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Customer Service Representative

2 months ago

Springdale, Arkansas, United States Umpqua Bank Full time

About Umpqua Bank:

We are a leading western-based regional bank committed to our associates, customers, and communities.

About the Role:

  • Deliver exceptional customer experiences
  • Build and expand client relationships
  • Provide immediate acknowledgment and offer services
  • Consult with customers to develop relationships
  • Provide administrative support for various accounts and transactions
  • Stay updated on products and procedures
  • Resolve customer issues efficiently
  • Learn about consumer lending and mentor team members
  • Support the Assistant Manager with operational tasks
  • High school diploma or equivalent required
  • Ability to follow procedures and handle cash
  • Prior banking experience preferred
  • Bilingual skills are advantageous

Workstyle: Fully onsite

Benefits:

Competitive pay ranging from $18.00 to $21.00, with additional performance-based incentives. Comprehensive healthcare coverage, retirement savings plan, life insurance, tuition assistance, mental health resources, and more offered to eligible associates. Benefit eligibility starts the first day of the month following hire for associates working at least thirty hours weekly.

Diversity Commitment:

We are an equal opportunity employer dedicated to building a diverse workforce. All qualified applicants will be considered without regard to various characteristics. Accommodations for applications/interviews available upon request.