Technical Support Specialist

4 weeks ago


Lac du Flambeau, Wisconsin, United States Lac du Flambeau Business Development Corporation Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at the Lac du Flambeau Business Development Corporation. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our business operations.

Key Responsibilities
  • Provide technical support and maintenance for our IT infrastructure, including databases, networks, and servers.
  • Assist with the installation, configuration, and troubleshooting of computer hardware and software.
  • Develop and implement training programs to educate employees on the proper use of hardware and software.
  • Collaborate with other departments to resolve software, hardware, and operations problems.
  • Stay up-to-date with the latest technology trends and advancements in the field of IT.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 5 years of experience in a technical support role, preferably in an IT-related environment.
  • Strong knowledge of Windows operating systems, Microsoft Office, and corporate antivirus software.
  • Experience with virtualization, SAN/NAS, and network backups.
  • Ability to work independently and as part of a team.
Preferred Qualifications
  • 5-7 years of experience working in an IT-related environment.
  • Experience with scripting/programming in PowerShell or PHP.
  • Strong computer skills with proficiency in switching, routing, VLANs.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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