Large Vessel Product Support Specialist

4 days ago


Fond du Lac, Wisconsin, United States Brunswick Corporation Full time
About the Role

We are seeking a highly skilled and experienced Product Support Specialist to join our team at Brunswick Corporation. As a Product Support Specialist, you will be responsible for providing technical and consumer support for our large vessel propulsion systems.

Key Responsibilities
  • Provide industry-leading technical and consumer support for vessel owners, operators, sales and service dealers, and boat builders utilizing Mercury Marine's state-of-the-art 600 and 500 HP V12 Verado outboard, MerCruiser, and large vessel propulsion systems.
  • Evaluate product failures to ensure consistency in warranty and customer relations adjustments.
  • Support field personnel and travel to resolve field issues as needed.
  • Collaborate with the Service Product Management team to communicate product-related issues to engineering, field service, and leadership teams.
  • Act as an instructor for in-house training as needed.
  • Participate in special and ad-hoc projects as needed.
Requirements
  • Two to four years of technical experience in the marine industry or a related field.
  • Experience servicing Mercury products.
  • Working knowledge of basic engine mechanical and control systems.
  • Working knowledge of Mercury Marine's Joystick Piloting and SmartCraft systems.
  • Working knowledge of Mercury Marine policies and procedures.
About Us

Brunswick Corporation is a world-leading manufacturer of marine propulsion systems. We are committed to our values and supporting our exceptional people. We offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

We are an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Diversity of experience and skills combined with passion is key to innovation and inspiration. We encourage individuals from all backgrounds to apply.



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