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Healthcare Customer Support Specialist

2 months ago

Tampa, Florida, United States Summit Health Inc Full time

Key Responsibilities:
Welcomes patients, visitors, and their families with a courteous and professional demeanor, ensuring they are directed to the appropriate areas. Facilitates a smooth patient registration process, maintaining an organized flow and delivering outstanding customer service.

Core Duties:
1. Provide assistance to patients and their families, addressing inquiries and concerns with empathy.
2. Oversee the registration process to ensure efficiency and accuracy.
3. Collaborate with healthcare professionals to enhance patient experience.
4. Uphold the standards of service excellence in a healthcare environment.

Qualifications:
Strong communication skills, ability to work in a fast-paced environment, and a commitment to patient satisfaction are essential for this role.

This position is vital to the operations at Summit Health Inc, contributing to a positive patient journey.