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Care Coordinator

2 months ago

Miami, United States Gastro Health Full time
About the Role

We are seeking a highly skilled and compassionate Care Coordinator to join our team at Gastro Health. As a Care Coordinator, you will play a vital role in providing comprehensive care coordination to our patients, ensuring their medical needs are met and their care is streamlined.

Key Responsibilities
  • Manage patient care and coordinate treatment plans
  • Handle administrative tasks and duties for physicians/providers
  • Streamline patient-physician communications to ensure patient satisfaction
  • Provide medical literature and clinical preparation instructions to patients
  • Assist patients with questions and/or concerns regarding procedures
  • Schedule procedures, diagnostic tests, and follow-up appointments
  • Obtain authorizations for procedures and tests
  • Call patients to confirm procedures and schedule follow-up appointments
  • Check-out patients at the end of their visit and provide next step instructions
  • Request medical records from doctors and hospitals
  • Return patient calls promptly and professionally
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results, including stat requests
  • Complete tasks from Electronic Medical Record
  • Review open orders every three days and work accordingly
  • Contact patients with test results
  • Send history and physical forms to outpatient facilities
Requirements
  • High school diploma or GED equivalent
  • Certified Medical Assistant (AAMA) preferred
  • 2+ years experience as medical assistant required
  • Medical terminology knowledge
  • Bilingual (English/Spanish) required
About Gastro Health

Gastro Health is the largest gastroenterology multi-specialty group in the country, with over 300 physicians and 100 locations throughout the nation. We are committed to providing outstanding medical care and an exceptional healthcare experience to our patients.

We offer a comprehensive benefits package to our eligible employees, including Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus paid holidays.

This position offers a great work-life balance, with no weekends or evenings, Monday through Friday. We are growing rapidly and support internal advancement, offering competitive compensation and benefits.