Care Coordinator
7 days ago
Job Title: Care Coordinator
Job Location: Miami, FL
Job Type: Full-time
Job Category: Nonprofit - Social Services
Job SummaryThe Care Coordinator plays a vital role in coordinating services for women and parents of infants who were screened for or referred to Healthy Start. This position requires a strong understanding of maternal and child health issues and the ability to provide education and support to pregnant women and families with children aged 0-3.
Key Responsibilities- Respond to Healthy Start referrals in a timely manner and provide education and support to pregnant women and families.
- Develop cooperative working relationships with primary health care providers and provide care coordination and referrals.
- Maintain updated progress notes of services, referrals, and accomplishments in consumer files.
- Ability to maintain a caseload of approximately 40+ consumers per month.
- Attend staff meetings, training, and in-service as assigned by the Program Director or required by the agency.
- Ability to provide short-term psychosocial care, if qualifications are met.
- Ensure that all clients' records are accurate, current, and updated on a regular basis.
- Provide referral information to educate and improve clients' knowledge and understanding of available community resources.
- Ensure referrals, as well as closures, have been appropriately linked and documented within the database system and agency data function.
- Follow appropriate telephone etiquette when answering incoming calls and taking messages.
- Develop and maintain a comprehensive understanding of maternal and child health issues that are deemed risk factors during pregnancy and early childhood.
- Generate necessary correspondence in compliance with program guidelines of expected communications with clients and providers.
- Responsible for maintaining established quantity and quality standards.
- Professional work documentation and time management skills.
- Develop and maintain good working knowledge of the Well Family System and State of Florida Healthy Start Standards and Guidelines.
Essential Qualifications:
- Graduation from an accredited four-year college with a degree in human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field is required.
- Graduation from an accredited masters program with a degree in Social Work, Psychology, or related field is preferred.
- 2 years of public health/community development experience is required.
- Bilingual is preferred.
- Must have reliable means of transportation.
- CPR Certification, First Aid Certification, and an annual Tuberculosis test are required.
- Ability to utilize Microsoft Office Software Suite.
- Ability to provide an Affidavit of Good Moral Character.
- Clearance in Pre-Employment Drug Testing and Criminal Records Checks, as required.
WestCare is an Equal Opportunity Employer. Employment at WestCare is contingent upon successful completion of a pre-employment drug test, pre-employment physical, and criminal background check.
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