IT Support Specialist
1 week ago
Company Overview:
Established in 1929, Heinen's is a leading grocery store chain recognized for its premium products and exceptional customer service. With a legacy now entering its fourth generation of ownership, Heinen's operates 23 locations, two distribution centers, a food production facility, and a corporate headquarters, all dedicated to enhancing the associate experience. We prioritize the well-being of our team members by offering competitive compensation, professional growth opportunities, paid time off, and balanced work schedules.
Position Summary:
The IT Support Specialist plays a crucial role in addressing initial IT troubleshooting inquiries from associates across all organizational levels. This position demands a commitment to delivering outstanding service to internal customers, even in high-pressure situations. Daily responsibilities will involve engaging with various technologies, including both hardware and software.
Moreover, this role requires participation in an on-call rotation every three weeks, covering 5pm-6am Monday-Friday and all day on Saturday and Sunday. On-call shifts come with a pay premium in addition to the standard hourly wage.
Key Responsibilities:
- Respond promptly and proactively to all IT-related phone calls and emails.
- Open tickets, resolve issues, or escalate as necessary.
- Assist customers with urgency and professionalism.
- Collaborate effectively with IT team members to address customer requests.
Qualifications:
- High school diploma or equivalent is required.
- Strong verbal and written communication skills.
- Proficient in computer applications, particularly Microsoft Office and Windows.
- Ability to think critically and work collaboratively to achieve effective solutions.
- Courteous and pleasant phone manner.
- Adaptable and flexible, capable of handling unexpected challenges.
- Ability to make sound decisions in a fast-paced environment.
- Availability to work from 8am to 5pm, Monday through Friday.
Heinen's, Inc. is committed to providing equal employment opportunities to all individuals, regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by law.
-
IT Support Specialist
7 days ago
Cleveland, Ohio, United States Advanced IT Professionals LLC Full timeAbout Advanced IT Professionals LLC Advanced IT Professionals LLC is a leading provider of outsourced IT administrative services for small businesses in Northeast Ohio. We are dedicated to delivering enterprise-level solutions tailored to the needs and budgets of our clients. We're Growing! As we continue to expand, we are seeking talented individuals to...
-
Travel Nurse RN Specialist
2 days ago
Cleveland, Ohio, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team. As a Dialysis Healthcare Professional, you will be responsible for providing high-quality patient care in a dynamic and fast-paced environment.Key Responsibilities:Deliver exceptional patient care and support to patients...
-
Travel Nurse RN Specialist
1 day ago
Cleveland, Ohio, United States Healthcare Support Full timeJob Opportunity with Healthcare SupportJob Title: Travel Nurse RN SpecialistJob Summary: We are seeking a skilled Travel Nurse RN Specialist to join our team at Healthcare Support. As a Travel Nurse RN Specialist, you will have the opportunity to work in a dynamic and challenging environment, providing high-quality patient care and contributing to the...
-
Travel Nurse RN Specialist
2 days ago
Cleveland, Ohio, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistWe are seeking a skilled Travel Nurse RN Specialist to join our team at Healthcare Support.Job Summary:As a Travel Nurse RN Specialist, you will provide high-quality patient care in a dialysis setting. This is a 13-week contract opportunity with a guaranteed 36 hours per week.Responsibilities:Provide direct patient care...
-
Travel Nurse RN Specialist
4 days ago
Cleveland, Ohio, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team in a Dialysis setting. As a trusted partner to top healthcare organizations, we provide national healthcare and medical recruiting services with the highest degree of success.Job Responsibilities:Provide high-quality patient...
-
IT Support Specialist
1 week ago
Cleveland, Ohio, United States A3 Solutions, Inc. Full timeIT Desktop Support SpecialistWe are seeking a dedicated IT Desktop Support Specialist to provide exceptional technical assistance in an enterprise environment. This role requires a strong commitment to onsite support and collaboration with our clients.Key Responsibilities:Addressing client support inquiries effectively.Engaging with clients to understand and...
-
IT Support Specialist
2 weeks ago
Cleveland, Ohio, United States Heinen's Grocery Store Full timeCompany Overview: Heinen's is a well-established grocery store chain recognized for its high-quality products and outstanding customer service. The organization is committed to fostering a supportive workplace that prioritizes employee satisfaction, offering competitive salaries and opportunities for professional development.Role Overview: The IT Support...
-
Accounting Specialist
5 days ago
Cleveland, Ohio, United States Informa Global Support Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Accounting Specialist to join our team at Informa Global Support. As an Accounting Specialist, you will be responsible for providing financial support to our business units, ensuring accurate and timely financial reporting, and maintaining compliance with financial regulations.Key...
-
Educational Support Specialist
2 weeks ago
Cleveland, Ohio, United States ESS Full timeJoin Our Team as an Educational Support Specialist At ESS, we understand that a career should be more than just a job; it should be a fulfilling experience that brings joy and purpose. If you are looking for a role where you can make a significant impact in the lives of children, your search ends here. We are excited to announce an opening for a dedicated...
-
IT Support Specialist
6 days ago
Cleveland, Ohio, United States Heinen's Grocery Store Full timeCompany Overview:Heinen's is a distinguished grocery store chain established in 1929, recognized for its exceptional product quality and superior customer service. With a legacy that has now transitioned to the fourth generation of ownership, Heinen's operates 23 locations and maintains a commitment to an associate-first culture that prioritizes the...
-
Cash Applications Specialist
2 days ago
Cleveland, Ohio, United States Informa Global Support Full timeJob DescriptionCompany OverviewInforma Global Support is a leading international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.We are home to over 10,000 colleagues across 30 countries and are a member of the UK's...
-
Travel Nurse RN Specialist
7 days ago
Cleveland, Ohio, United States Healthcare Support Full timeJob Opportunity with Healthcare SupportJob Summary:We are seeking a skilled Travel Nurse RN Specialist to join our team at Healthcare Support. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Responsibilities:Provide high-quality patient care in a stepdown...
-
Travel Nurse RN Specialist
1 week ago
Cleveland, Ohio, United States Healthcare Support Full timeJob Opportunity with Healthcare SupportJob Summary:We are seeking a skilled Travel Nurse RN Specialist to join our team at Healthcare Support. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Responsibilities:Provide high-quality patient care in a Stepdown...
-
Client Support Specialist
2 weeks ago
Cleveland, Ohio, United States Staffing Solutions Enterprises Full timeJob OverviewPosition: Client Support SpecialistLocation: RemoteCompensation: $20/hourSchedule: Second ShiftDuration: Temporary (3-6 months)Staffing Solutions Enterprises is collaborating with a client in the Cleveland area to fill 18 positions for Client Support Specialists. In this role, you will handle a significant volume of inbound calls, delivering...
-
Mobile MRI Imaging Specialist
2 weeks ago
Cleveland, Ohio, United States Healthcare Support Full timePosition Overview:Healthcare Support is currently seeking a skilled Mobile MRI Imaging Specialist for a travel assignment.Role Requirements:Specialty: MRI ImagingDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: 10-hour shifts during eveningsWeekly Hours: 36 hoursQualifications:To be considered for this role, candidates must...
-
Technical Support Specialist
2 weeks ago
Cleveland, Ohio, United States Compass Health Brands Full timePosition OverviewCompass Health Brands is a leading provider in the consumer healthcare sector, dedicated to enhancing the quality of life for our customers, patients, and communities.We are seeking a Technical Support Specialist to join our IT department.In this role, the Technical Support Specialist will assist end-users with various technical issues. This...
-
IT Support Specialist
1 week ago
Cleveland, Ohio, United States Heinen's Grocery Store Full timeCompany Overview:Established in 1929, Heinen's is a distinguished grocery store chain recognized for its exceptional products and customer service. With a legacy now entering its fourth generation of ownership, Heinen's operates 23 locations and maintains two distribution centers, a food production facility, and a corporate headquarters. Our culture...
-
Culinary Support Specialist
2 weeks ago
Cleveland, Ohio, United States Morrison Healthcare Full timeCULINARY SUPPORT SPECIALIST (FULL & PART-TIME) $500 SIGN ON BONUS We are seeking dedicated individuals for full and part-time CULINARY SUPPORT SPECIALIST roles at Morrison Healthcare. Shifts will vary, including evenings, weekends, and some holidays. Previous experience in food service and customer interaction is advantageous. After 90 days of employment,...
-
Educational Support Specialist
2 weeks ago
Cleveland, Ohio, United States ACCEL Schools Full timeEducational Support Specialist at ACCEL SchoolsCompany OverviewACCEL Schools is in search of a dedicated Educational Support Specialist to join our team. We are committed to delivering exceptional educational experiences for all learners. Our organization is a prominent network of public charter schools that caters to K-12 students across the nation.Position...
-
IT Support Specialist
2 weeks ago
Cleveland, Ohio, United States A3 Solutions, Inc. Full timeIT Desktop Service SpecialistPosition requires 100% onsite presence.Key Qualifications:Proven experience in managing rollouts and updates.Proficiency with SCCM.Familiarity with Autopilot support.Willingness to travel for training and deployment assistance.Working hours: Monday to Friday, 8 AM to 5 PM.Training will occur in a different location for one...