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General Manager

2 months ago

San Francisco, California, United States STIIIZY Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our retail operations and drive business growth. As a key member of our team, you will be responsible for overseeing the overall store experience, employee experience, operations, and results.

Key Responsibilities
  • Team Leadership: Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal.
  • Strategic Planning: Develop and execute strategic plans to drive revenue growth, enhance customer satisfaction, and position the dispensary as a leader in the cannabis industry.
  • Operations Management: Oversee all aspects of the business operations, ensuring seamless execution of sales, inventory management, compliance, and customer service.
  • Customer Experience: Champion a customer-first mentality, ensuring that every customer receives an unparalleled experience that exceeds their expectations.
  • Performance Management:
  • Financial Management: Manage budgeting, financial reporting, and cost control measures to drive profitability and sustainable business growth.
  • Regulatory Compliance: Ensure strict adherence to local and state regulations, maintaining the highest standards of legal and ethical conduct in all dispensary activities.
  • Employee Development: Cultivate a high-performing team through training, mentorship, and ongoing professional development, while fostering adaptability and resilience in a rapidly changing environment.
Requirements
  • Minimum 21 years of age
  • 3-5 years of retail/hospitality management experience
  • Strong computer skills including proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) & comfortability with various software and databases
  • Comfortable working variable shifts, including evenings, weekends, and holidays; must be able to be on call to respond to the needs of the store
Benefits
  • Our organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.
  • Performance-based bonus of up to $2,500-$4,000 awarded on a quarterly basis
  • Excellent affordable insurance benefits (including health, dental, vision, disability, and life)
  • Paid vacation
  • Paid training
  • Paid holidays
  • Company-matched 401k plan
  • Company-sponsored events and team-building activities
  • Sample incentives (when available)
  • Annual employee appreciation discounts on STIIIZY merchandise
  • Employee discounts on top of already highly competitive prices