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Customer Service Representative

2 months ago

Athens, Ohio, United States Hugh White CDJR Nissan Honda Athens Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator at Hugh White CDJR Nissan Honda Athens. As a key member of our service team, you will play a vital role in ensuring our customers receive exceptional service and support.

Responsibilities
  • Provide exceptional customer service and support to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work collaboratively with our service team to ensure seamless communication and coordination of customer requests.
  • Communicate effectively with customers, both in person and over the phone, to provide accurate information and resolve their concerns.
  • Perform administrative tasks, such as typing memos, correspondence, and reports, to support the service team.
  • Assist with other duties as assigned by management to ensure the smooth operation of our service department.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Previous customer service experience, preferably in a fast-paced environment.
  • Ability to work in a dynamic and flexible environment, with a strong attention to detail and organizational skills.
  • Valid driver's license and clean driving record.
What We Offer
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A competitive salary and opportunities for career growth and development.
  • A dynamic and inclusive work environment, with a focus on teamwork and collaboration.
  • Professional development opportunities, including training and education programs.