Automotive Customer Liaison

6 days ago


Minneapolis, Minnesota, United States Turbo Tim's Anything Automotive Full time
Job Summary
Turbo Tim's Anything Automotive is seeking a skilled Automotive Customer Liaison to join our team. As a key member of our service department, you will be responsible for building strong relationships with our customers, ensuring their satisfaction, and promoting our services.

About Us
We are a dynamic and growing company dedicated to providing exceptional customer service in the automotive industry. Our mission is to make every customer feel safe on the road and comfortable in our shop. We strive to fulfill this mission daily through compassionate listening, attention to detail, and excellent communication.

Your Role
You will serve as the primary point of contact for customers, responding to their inquiries, and addressing their concerns. Your duties will include creating repair orders, updating customers on progress, writing estimates, and sending inspection reports. You will also maintain a clean and organized front counter area and assist the Service Manager as needed.

Requirements
To succeed in this role, you must possess excellent verbal and written communication skills, be highly organized, and able to work with minimal supervision. A valid driver's license issued in Minnesota is required, as well as the ability to operate all company equipment. ASE certification is a plus. The estimated salary for this position is $70,000-$110,000 per year, based on experience and qualifications.

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