Customer Service Liaison
19 hours ago
As a Customer Service Liaison at Nam Pham - State Farm Agent, you will play a vital role in providing exceptional service to our diverse client base. We are seeking a highly skilled and bilingual individual who is fluent in both Vietnamese & English, with excellent written and verbal communication skills in both languages.
Key Responsibilities:
- Assist bilingual clients with inquiries related to insurance policies, coverage details, and claims processes.
- Provide exceptional customer service through phone, email, and other communication channels.
- Translate documents and correspondence between English and Vietnamese.
- Collaborate with team members to ensure accurate and timely resolution of customer issues.
- Educate clients on insurance products and help them make informed decisions.
Estimated Salary: $45,000 - $60,000 per year
About Us:
Nam Pham - State Farm Agent is an equal opportunity employer that values diversity and inclusivity. Our comprehensive benefits package includes health insurance, retirement plans, and language-related incentives.
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