Police Records Manager

1 month ago

Beverly Hills, California, United States Beverly Hills Full time

Job Summary

This is a challenging and rewarding opportunity to join the Beverly Hills Police Department as a Police Records Manager. As a key member of our team, you will be responsible for overseeing the operations of the Records Bureau, ensuring the accuracy and integrity of police records, and providing exceptional customer service to the public.

Responsibilities

  • Recommend and implement section goals and objectives, establish performance standards, and develop policies and procedures.
  • Plan, develop, and oversee the work of staff involved in the Records Bureau, including budget preparation and administration.
  • Evaluate operations and activities of assigned unit, implement improvements and modifications, and prepare various reports on operations and activities.
  • Participate in the selection of staff, coordinate staff training, conduct performance evaluations, and recommend discipline.
  • Review and determine the release of all police reports, calls for services information, and miscellaneous police information.
  • Respond to and complete all Subpoena Duces Tecum, discovery, and Public Records requests for police reports and information.
  • Serve as the City's designated California Law Enforcement Telecommunications System (CLETS) Coordinator and carry out duties as prescribed by statute and CLETS operating policy for the police department.
  • Ensure compliance with standard Department of Justice record control and statistical programs and information submissions.
  • Oversee departmental participation in state and National Law Enforcement Telecommunications Systems (NCIC) and enforcement of system compliance, validations, and audits.
  • Supervise the calculation of Department crime and arrest statistics.
  • Maintain Department's databases and systems and coordinate with IT and outside vendors to maintain systems and interfaces to county, state, and federal databases.
  • Supervise and coordinate the authorized destruction of police records, including digital files.
  • Meet with equipment vendors to obtain updated information on records operations.
  • Assist new or existing staff in learning departmental practices and protocols, methods, and procedures.
  • Answer questions and provide information to the public, investigate complaints, and recommend corrective action as necessary to resolve complaints.
  • Provide courtroom and deposition testimony and testify as the Department's Person Most Knowledgeable on Records matters.
  • Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
  • Foster an environment that embraces diversity, integrity, trust, and respect.
  • Be an integral team player, which involves flexibility, cooperation, and communication.

Requirements

Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Experience:

Five years of increasingly responsible experience in police records work, including two years of supervisory responsibility.

Training:

Bachelor's Degree from an accredited college with major course work in criminal justice or related field.

Knowledge, Skills & Abilities

Knowledge of:

  • Principles and practices of police record keeping procedures.
  • Knowledge of FBI's Uniform Crime Reporting and National Incident-Based Reporting Systems Handbooks, California Public Records Act, and Criminal Offender Record Information release criteria.
  • Pertinent local, state, and federal rules, regulations, and laws.
  • Standard office procedures, methods, computer equipment, and applicable software applications.
  • Principles and practices of statistical analysis.
  • Principles and practices of research analysis and management.
  • Principles and practices of budget development, implementation, and monitoring.
  • Principles and practices of supervision, training, and performance evaluation.
  • Principles and practices of work safety.

Ability to:

  • Organize, implement, and direct the operations/activities of the Record Bureau of the Police Department.
  • On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports, and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
  • Interpret and explain pertinent material, department policies, and procedures.
  • Assist in the development and monitoring of an assigned program budget.
  • Develop and recommend policies and procedures related to assigned operations.
  • Supervise, train, and evaluate personnel.
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • Work with various cultural and ethnic groups in a tactful and effective manner.
  • Communicate clearly and concisely, both orally and in writing.

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