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Pest Control Service Representative

2 months ago

Stamford, Connecticut, United States hawx Full time

Job Title: Pest Control Field Lead

Company: Hawx Pest Control

Key Responsibilities:

  • Conduct efficient service routes independently.
  • Access various structures, including crawl spaces, and perform tasks at heights.
  • Resolve customer inquiries and pest-related challenges utilizing integrated pest management techniques.
  • Maintain and manage company assets, including equipment, vehicles, and gas cards.
  • Fulfill all duties associated with pest/mosquito/termite service roles: customer consultations, inspections, identifying conducive conditions, and implementing appropriate treatments.
  • Document work activities and complete necessary paperwork post-service.
  • Demonstrate safe execution of job responsibilities and comply with safety regulations.

Qualifications:

Desired Traits:

  • Dependable: Upholds company values and culture. Committed to the mission and standards of excellence. Punctual and diligent in task management.
  • Interpersonal Skills: Maintains a positive demeanor and thrives in social interactions. Adaptable while collaborating with diverse personality types. Fosters strong relationships with team members and enjoys cross-functional collaboration.

Essential Skills:

  • High Performance: Sets a benchmark for service quality and route efficiency.
  • Strong Communication: Collaborates effectively with team members of varying skill levels to enhance performance and is capable of onboarding and training new staff.
  • Technical Knowledge: Possesses a comprehensive understanding of the pest control industry and the technical requirements of frontline roles. Field Leads must be familiar with protocols, application methods, products, and tools used daily to provide effective training and coaching.

Experience & Additional Requirements:

  • Experience in pest management, ideally within a residential context, with a focus on coaching and developing team members.
  • Must hold and maintain any necessary state licenses or certifications.
  • Must be at least 21 years old and possess a valid driver's license.
  • Must successfully pass a background check and drug screening.