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Emergency Client Service Coordinator

2 months ago

Richmond Heights, Virginia, United States STAFFORD BROOKS CONSULTING Full time
About the Role

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Stafford Brooks Consulting. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients and their pets.

Key Responsibilities
  • Provide timely and effective communication with clients and team members
  • Update client records and maintain accurate information
  • Process service charges and complete end-of-day financial tasks
  • Collaborate with the team to ensure seamless client communication and coordination
Requirements
  • Minimum 2 years' experience in a veterinary client service role
  • Strong understanding of veterinary workflows, procedures, and medical terminology
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and interpersonal skills
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package