RN Triage Nurse

6 days ago

Cranberry PA USA, United States Highmark Health Full time
Job Title: RN Triage Nurse

Highmark Health is seeking a skilled RN Triage Nurse to join our team. As a RN Triage Nurse, you will be responsible for providing remote nursing triage to patients across various populations, including infants, the elderly, and those with behavioral needs.

Key Responsibilities:

  • Provide remote nursing triage to patients with a variety of health-related questions or concerns.
  • Collect subjective data related to the presenting problem and medical history.
  • Utilize critical thinking and problem-solving skills to recognize and match symptoms to protocol, assigning acuity and ensuring safe, timely disposition of health-related calls.
  • Offer home treatment advice as appropriate and access patient information.
  • Document encounters and decision-making in a concise and accurate manner.
  • Communicate with patients based on their level of understanding and comprehension.
  • Recall knowledge of teaching principles of healthcare information to pediatric, adult, and geriatric populations.
  • Ensure that callers comprehend health information and clinical advice to make informed healthcare decisions.
  • Establish an immediate therapeutic rapport with callers and make every effort to resolve the problem.
  • Meet established quality standards, competencies, and educational training and requirements.

Requirements:

  • Graduate from an accredited school of professional nursing.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
  • Current State of PA RN licensure or Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).
  • CPR certification.
  • Registered Nurse with 3 or more years of experience in a medical-surgical, primary care, pediatric, ED, case management, or clinical environment.

Preferred Qualifications:

  • Bachelor's Degree in Nursing.
  • Certification in nursing specialty.
  • Telephone triage experience.
  • Expertise in crisis intervention, teaching/coaching, disease management, and diagnostic monitoring.

Highmark Health is an Equal Opportunity Employer.

We are committed to diversity and inclusion in the workplace.

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