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Server Assistant @ ONe18

2 months ago


Midland, Michigan, United States Wyndham Hotels & Resorts Full time

Job Summary

The Server Assistant is responsible for providing exceptional service to guests while maintaining the highest standards of cleanliness and sanitation. This role involves assisting servers in delivering beverages, pre-bussing tables, and resolving guest requests in a timely and courteous manner.

Key Responsibilities

  • Assist servers in delivering beverages and refilling glasses
  • Pre-bus tables and maintain a clean and presentable environment
  • Resolve guest requests and concerns in a timely and courteous manner
  • Participate in daily opening and closing duties, including cleaning and side-work
  • Answer the phone in an attentive and efficient manner
  • Assist fellow employees as needed throughout the shift

Requirements

  • High School diploma or equivalent and/or experience in a hotel or related field preferred
  • Ability to stand during entire shift and exert up to 100 pounds of force occasionally
  • Effective communication and problem-solving skills
  • Ability to multitask and prioritize departmental functions

About Wyndham Hotels & Resorts

Wyndham Hotels & Resorts is the largest hotel franchisor in the world, with 22 brands across 9,000 hotels in over 95 countries. We offer a diverse collection of hotel experiences and a robust portfolio of brands, including Dolce Hotels and Resorts.