Server Assistant

1 month ago


Midland, Michigan, United States Suburban Inns Full time
Job Overview

As a Server Assistant at Big E's Midland, you will play a vital role in ensuring a seamless dining experience for our guests. Your primary responsibilities will include greeting and welcoming guests, coordinating the flow of guests throughout the restaurant, and providing exceptional service to ensure 100% guest satisfaction.

Key Responsibilities:

  • Greet and welcome guests in a friendly and positive manner
  • Coordinate the flow of guests throughout the restaurant
  • Assist with table service, including filling empty beverages, clearing dishes, and fetching and delivering items from tables
  • Pre-bus, clear tables, and wipe them down
  • Wipe down menus and ensure the Server Assistant stand is always stocked
  • Answer phone calls, take reservations, and run to-go orders
  • Check to ensure restrooms are presentable and stocked/clean as needed
  • Exhibit regular and recurrent attendance records

Benefits:

  • Hotel and restaurant discounts
  • Earned Paid Time Off for all team members
  • Insurance (health, vision, dental, life) for full-time team members
  • Flexible schedules (dependent on position)
  • Holiday Pay
  • 8 hours of paid volunteer time per year (must be accredited)
  • Advancement and professional growth opportunities
  • Monetary recognition program
  • Monetary referral program
  • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial, and elder care consultations)

Requirements:

  • Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skills
  • Formal Education and Job-Related Experience: None
  • License, Registration, and/or Certification Required: None
  • Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
  • Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property.

Uniform and Appearance Guidelines:

Uniform: Uniform shirt and name tag provided. Suburban Inns-approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member.

Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed.


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