Server Assistant
1 month ago
As a Server Assistant at Big E's Midland, you will play a vital role in ensuring a seamless dining experience for our guests. Your primary responsibilities will include greeting and welcoming guests, coordinating the flow of guests throughout the restaurant, and providing exceptional service to ensure 100% guest satisfaction.
Key Responsibilities:
- Greet and welcome guests in a friendly and positive manner
- Coordinate the flow of guests throughout the restaurant
- Assist with table service, including filling empty beverages, clearing dishes, and fetching and delivering items from tables
- Pre-bus, clear tables, and wipe them down
- Wipe down menus and ensure the Server Assistant stand is always stocked
- Answer phone calls, take reservations, and run to-go orders
- Check to ensure restrooms are presentable and stocked/clean as needed
- Exhibit regular and recurrent attendance records
Benefits:
- Hotel and restaurant discounts
- Earned Paid Time Off for all team members
- Insurance (health, vision, dental, life) for full-time team members
- Flexible schedules (dependent on position)
- Holiday Pay
- 8 hours of paid volunteer time per year (must be accredited)
- Advancement and professional growth opportunities
- Monetary recognition program
- Monetary referral program
- 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial, and elder care consultations)
Requirements:
- Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skills
- Formal Education and Job-Related Experience: None
- License, Registration, and/or Certification Required: None
- Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
- Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property.
Uniform and Appearance Guidelines:
Uniform: Uniform shirt and name tag provided. Suburban Inns-approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member.
Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed.
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