Financial Services Representative
5 days ago
Job Summary
We are seeking a highly skilled and customer-focused Financial Services Representative to join our team at Michigan First Credit Union. As a key member of our retail banking team, you will be responsible for delivering exceptional service to our members and providing personalized financial solutions to meet their unique needs.
Key Responsibilities
- Provide exceptional customer service to credit union members and potential new members
- Serve as a face for our brand, embodying our values of professionalism, growth, and community involvement
- Provide personalized financial solutions to members, including loan decisions, savings strategies, and account recommendations
- Introduce potential new members to the benefits of membership with Michigan First Credit Union
- Follow through on promises and ensure all details are covered to deliver a seamless member experience
Requirements
- Outgoing and personable, with a passion for building relationships and delivering exceptional service
- Professional experience in financial sales, retail, or customer service, preferably 3+ years
- Customer service experience, preferably 3+ years, with a focus on delivering personalized solutions
- Ability to learn and adapt to our products and services quickly
- High school diploma or equivalent, preferably an Associate's degree in business or a related field
- Flexible schedule to meet business needs, including evenings and weekends
- Ability to work as part of a team and assist at any of our in-store locations
About Michigan First Credit Union
Michigan First Credit Union is a leading financial institution with a strong commitment to community involvement and member service. We offer a comprehensive range of financial solutions, including loans, savings, and investment products, and are dedicated to delivering exceptional service to our members. As a member of our team, you will have the opportunity to grow and develop your skills, while making a positive impact on the lives of our members.
Benefits and Perks
- Competitive pay and benefits package
- Low-cost medical, dental, and vision benefits
- 401(k) plan with 100% match up to 5% deferral
- Tuition reimbursement for undergraduate and graduate degree programs
- Access to a complimentary concierge service
- Free fitness center and wellness initiatives
- Loan discounts for secured and unsecured loans and mortgages
- Opportunities for pay increases, incentives, and profit-sharing
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