Financial Services Representative

6 days ago


Grand Rapids Michigan, United States Michigan First Credit Union Full time
Job Summary

We are seeking a highly skilled and experienced Financial Services Representative to join our team at Michigan First Credit Union. As a Financial Services Representative, you will be responsible for providing exceptional member service, processing financial transactions, and promoting financial products and services to our members.

Key Responsibilities
  • Provide exceptional member service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Process financial transactions, including deposits, withdrawals, and loan payments.
  • Promote financial products and services to members, including loans, credit cards, and investment products.
  • Assist members with account openings, closings, and maintenance.
  • Work collaboratively with other team members to achieve sales and service goals.
  • Stay up-to-date on financial products and services, including industry trends and regulatory requirements.
Requirements
  • High school diploma or equivalent required; associate's degree in business or related field preferred.
  • 3+ years of experience in a financial services environment, preferably in a retail or banking setting.
  • Strong sales and customer service skills, with the ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to read, write, and comprehend complex business correspondence and financial documents.
  • Basic math skills and accuracy in handling cash and financial transactions.
Benefits
  • Competitive pay and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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